Job Title: Commercial Loans ManagerReports to: Vice President of Commercial LoansFLSA Status: ExemptSalary Grade: EX04Supervisory Responsibility: YesSUMMARY:The Commercial Loans Manager is responsible for the generation and management of commercial loans. Develops loans, deposits and fee income with both existing and prospective customers. Negotiates loan facilities while balancing the customer’s needs with the Bank’s risk profile, growth, and earnings goals.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors.· Analyze the applicant or client’s financial status, credit, market conditions, competition, and property evaluations to determine the feasibility of granting loans and under what terms and conditions. Prepare Credit Memorandums and Loan Offering Sheets for approval within specified time limits and refer loan requests outside of those limits to senior management for approval.· Communicate with applicants and existing clientele to discuss loan applications and to answer questions about the process. Explain to customers and applicants the different types of loans and credit options that are available, as well as the terms of those services.· Obtain and compile copies of loan applicants and existing customers’ credit histories, corporate financial statements and other necessary financial information to begin the credit decision process. This would also include ordering collateral valuations if required.· Review and update credit and loan files as required by loan policy. Monitor Commercial Loan Maturity Reports so as to evaluate the necessary steps, as well as, financial and collateral information needed to be obtained from the client to underwrite renewals.· Monitor and participate in the collection efforts of Commercial Loan Officers/Managers to assure the timely collection of all delinquent accounts. Provide direction and assistance as needed or requested in collecting seriously delinquent accounts· Monitor and maintain a Loan Officer calling program; establish and maintain positive relationships with existing and prospective commercial customers and referral sources.· Monitor exception reports for follow up by loan officers for correct loan documentation for errors.· Facilitate and participate in Loan Officer trainingREQUIRED EDUCATION/EXPERIENCE:· High School Diploma or equivalent education or experience.· Sales experience within a commercial lending environment.· Supervisory experience.· Effective verbal and written communication skills.· Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.· Ability to work well independently and in groups.· Working knowledge with Microsoft Office Programs; Excel and Word.PREFERRED EDUCATION/EXPERIENCE:· A bachelor’s degree in a business-related fieldPOSITION TYPE/EXPECTED HOURS:This is a full-time position. Office hours Monday – Friday 8:30am – 5:00pm. Evening and weekend work may be required as job duties demand.TRAVEL:Travel using personal vehicle, occasional overnight travel. Valid driver’s license required.LANGUAGE SKILLS:Must be able to speak, read, write, and understand the primary language(s) used in the workplace ; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone.
Ability to communicate both in person and/or by telephone.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to outside conditions. The employee is occasionally exposed to a variety of extreme working conditions, such as construction sites. The noise level in the work environment or at certain sites can be loud.OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:Trustco Bank is an equal opportunity/affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.This includes, but is not limited to, the following: Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or terminationIt is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
