Director of Installation

Director of Installation

03 Dec 2024
New York, Albany, 12201 Albany USA

Director of Installation

Embark on a trailblazing career in Security Technology with Allied Universal® Technology Services, a global leader in security technology that’s transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you’ll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal®, we don’t just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.The Director of Installation manages the overall execution and performance of the field installation staff, while ensuring branch goals and objectives are met. The Director also aligns with the Regional Vice President in terms of supervising employees to ensure schedules are maintained and projects proceed according to plans, job specifications, and cost estimates. The Director of Installation will work in accordance with the organization’s office policies and procedures, keeping in mind the overall core values of Allied Universal Technology Services.Pay Range: $100k-$150kRESPONSIBILITIES:

Is responsible and accountable for all activities and performance of all project management, system installation, and commissioning employees for installation work. Provides technical support, expertise, leadership, and accountability for installation projects in assigned geographic area or location.

Plans, organizes, directs, and controls all installation activities

Hiring, recruiting, retention and planning training needs for installation staff

Builds and maintains an effective installation organization committed to customer and employee satisfaction and profitable growth

Establishes goals and development plans for all direct reports

Evaluates employee performance and works with the Regional Vice President on salary management

Supervise performance of field installation staff and respond to escalated issues in field

Communicates management directives to field staff and ensures compliance (WFS, Safety, etc.)

Coordinate with several departments related to installation projects

Works with sales, service, and engineering teams for sales-to-ops and install-to-service turnovers.

Oversees manpower schedules and loading to ensure contract and project compliance

Oversees installation project completion and COSC/COFS process

Oversees installation projects for prevention of project slippage

Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements

Heavy focus on proactive client engagement—following up on customer satisfaction issues and drives resolution

Engage company resources to resolve customer issues outside of project scope

Onsite and remote support & guidance for newer technical staff

Works with installation teams to Manage the Project Slip Review Process

Serves as safety champion for responsible branch(s) to ensure reports, incidents, workers’ compensation (injury) reports, and OSHA logs are funneled to the proper personnel and are up-to-date and complete

Maintains the P&L and has a comprehensive understanding around the management of a P&L

QUALIFICATIONS:

High school diploma or equivalent

A minimum of seven (7) years of experience in Engineering or Project Management (techniques and tools)

Possession of valid state-issued driver’s license required

Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint, and Word)

Ability to travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training)

Ability to establish and maintain effective working relationships with both internal and external customers

Must be able to manage multiple tasks while meeting strict deadlines

Must be detail-oriented and organized

Strong, planning and reporting skills

Possess excellent verbal, written, and follow-up skills

Strong analytical and decision-making abilities

Self-motivated with the ability to motivate and influence others

While not required, the following qualifications will enhance hiring consideration:

College degree in engineering, business administration or management

Professional certifications related to project and/or resource management

Twelve (12) or more years of experience in Engineering or Project Management (techniques and tools)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements

Eight paid holidays annually, five sick days, and four personal days

Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-New York-AlbanyJob Category: Management

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