Agency Temporary and Disability Assistance, Office of Title Temporary Assistance Specialist 1 or Trainee 1 or 2 (NY HELPS) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $47925 to $80248 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Employment and Income Support Programs 40 North Pearl Street City Albany State NY Zip Code 12243 Minimum Qualifications NY HELPS: These titles are part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, these titles may be filled via a non-competitive appointment, which means no examination is required, but all candidates must meet the non-competitive minimum qualifications for these titles. At this time, OTDA may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive, and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE QUALIFICATIONS: For Trainee 1 level, you must have a bachelor’s or higher degree. For Trainee 2 Level, you must have a bachelor's or higher degree; AND one year of professional experience performing one or more of the following: Administering temporary assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for temporary assistance programs; Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective temporary assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals; Managing contracts and related budgets for workforce development/training and/or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.For the Full Performance Level, you must have a bachelor's or higher degree; AND two years of professional experience performing one or more of the following: Administering temporary assistance programs and initiatives to assess applicant/recipient needs, determine eligibility and/or provide services or benefits to low-income individuals or families. Such initiatives may include, but are not limited to, the development of systems applications for determining eligibility and benefit levels for temporary assistance programs; Planning, implementing, assessing, monitoring and/or evaluating programs to deliver effective temporary assistance and/or workforce development/training programs to unemployed, underemployed, low income or disabled individuals; Managing contracts and related budgets for workforce development/training and/or temporary assistance programs, including contract development, negotiation and execution, and fiscal management, monitoring or program review; and Planning, developing, managing, or administering programs that provide care and service to adults, children, and/or families in need of assistance, including childcare, foster care, medical assistance and adult residential care, aid to the refugee and/or immigrant population, or child and adult protective care.Substitution: A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.Note: experience limited to clerical screening of applications, data entry, distribution of forms/brochures to prospective social services applicants, administrative duties in support of temporary assistance programs and any function in which the major responsibility of the position does NOT entail the direct planning, oversight, or provision of assistance is not considered qualifying. In addition, experience in staff development activities internal to an organization or auditing of employment and training programs, is NOT qualifying experience for this examination.Temporary Assistance Programs are: Family Assistance (FA), Jobs Program, Safety Net Assistance, Supplemental Security Income (SSI), SSI State Supplement Program, Emergency Assistance to Families or Adults (EAF,EAA), Supplemental Nutrition Assistance Program (SNAP, formerly known as Food Stamps), Employment Services for Recipients of Public Assistance or SNAP, and Energy Assistance.OR55b/c: These positions are eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidates must be currently enrolled in the Civil Service 55b/c program and meet the Non-Competitive Qualifications. Information about the 55b/c program can be found here: 55b/c Recruitment Resources Center (ny.gov).COMPETITIVE QUALIFICATIONSEligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.ORReachable on the appropriate eligible list in Albany. Duties Description A summary of the primary activities the Temporary Assistance Specialist 1 will be performing include, but are not limited to, the following: Define and develop system requirements for the development, changes, and enhancements to the Integrated Eligibility System (IES) system and related projects. This may include, but is not limited to; participating in meetings, review of documentation, coordinating discussions with subject matter experts to identify and document system requirements and developing and maintain documentation; Define user requirements and participate in the development of technical systems design specifications for complex system development enhancement projects and develop and maintain documentation; Develop and execute appropriate testing to validate the effectiveness of the system in meeting the system user and program requirements. Maintain documentation of testing; Provide assistance to system users including identifying, analyzing and resolving the more complex problems reported by system users; Increase knowledge of open systems, current Welfare Management System (WMS)/legacy systems, Welfare Reporting and Tracking System (WRTS), and other related systems, new software tools related to systems changes, as well as policy and operational requirements which impact systems; Participate in training programs as requested by supervisor to increase knowledge and skills needed to perform tasks related to IES; Attend and participate in meetings with stakeholders to discuss system development, changes, and enhancements; and Attend and participate in meetings with staff to discuss current and expected projects as well as operational needs. Additional Comments A full-time, permanent, contingent permanent, or temporary appointment will be made. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to these titles. Candidates must be legally authorized to work in the United States. Your resume must indicate how you meet the minimum qualifications for this position. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.Salary for Trainee 1 starts at $47,925 Salary for Trainee 2 starts at $50,678 Remarks:Interested applicants should send an email to jobpostings@otda.ny.gov and reference posting #24094SNY. DO NOT REFERENCE THE VACANCY ID NUMBER.NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. We actively solicit and encourage applications from Black, Indigenous, and People of Color (“BIPOC”); LGBTQIA+ individuals; women; people with disabilities; and military veterans. Some positions may require additional credentials or a background check to verify your identity.Name Recruitment Unit Telephone (518) 402-3991 Fax (518) 474-9374 Email Address jobpostings@otda.ny.gov Address Street 40 North Pearl Street, 12B City Albany State NY Zip Code 12243 Notes on Applying To apply, please send a cover letter and resume. Include a current, Civil Service title and grade level and clearly state how you meet the minimum qualifications.Interested applicants should send an email to jobpostings@otda.ny.gov and reference posting #24094SNY. DO NOT REFERENCE THE VACANCY ID NUMBER.You may be required to provide acceptable proof of education, experience, credential and/or license to demonstrate that you meet the minimum qualifications for appointment to this position.Applicants will be required to prove their eligibility for employment based upon acceptance of a position in accordance with the Immigration Reform and Control Act of 1986.If you are a retiree currently receiving benefits, indicate this and the name of the retirement system in your response.In accordance with state law, Governor’s Executive Order No. 6 and Section 504 of the Federal Rehabilitation Act of 1973, as amended, the NYS Office of Temporary and Disability Assistance does not discriminate against disabled individuals. If you are disabled and require reasonable accommodation at the time of the interview, please contact OTDA's designee for reasonable accommodation at (518) 474-7284.
