Level 2 Network Technician Location Bronx, NY Company Order Number 2809 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2809) CCS is one of the largest Technology Consultants on Long Island, celebrating over 45 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simplemake technology easy and help our clients use it as effectively as possible. CCS is looking for a Level 2 Network Technician to join our team onsite at one of our clients. Candidates should be well versed in hardware/software installations of network interface cards, wired and wireless network troubleshooting. They should also have outstanding and proven interpersonal, customer service, and organizational skills. To be considered for this position you must be vaccinated and boosted for COVID-19. This position is paying between $45,000-$53,000 annually. Pay will be based on experience. RESPONSIBILITIES
Wired surveys and documentation of workstations campuswide.
Migration of network connected devices.
Wireless surveys throughout the varying environment campuswide.
Provide post-migration support as needed.
Accurately diagnose, document, and report on issues that arise.
Provide resolution and assistance to issues related to network connectivity
Network access troubleshooting and repair including Wireless
Ability and Willingness to be Active (to conduct surveys, walkthroughs, and network migrations campus-wide)
Log and update all calls into Ticketing Systems
Perform other job-related duties as assigned
QUALIFICATIONS
A+, Net+, Sec+ Certification
CCNA Certification (preferred)
3-5 years’ experience in hardware and networking support
Exceptional and proven customer service skills.
Ability to troubleshoot and report on hardware and software problems.
Understanding of wireless devices, and process to connect them to a wireless network.
Excellent verbal and written communication skills.
Outstanding organizational and time management skills.
Well versed with Microsoft office Suite (Win and Mac versions).
Strong and consistent work ethic.
Strong knowledge of Windows operating systems: Windows 10 & 11 and MacOS
MEASUREMENTS
Client contract renewal / Customer Satisfaction rating.
Technical Certifications
230 days/billable/year (fulfillment of contract)
Regularly scheduled account updates to Manager.
Custom Computer Specialists Offers:
Competitive salaries
Comprehensive benefits including:
Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program
Come experience our unique culture and see how our “right people, right results” philosophy has led to our outstanding success! We are great place to start your IT career!
EEO Statement:
Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.
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