The Production Manager provides support for the General Manager. They work to exceed customer expectations, foster an ethic of teamwork, develop staff members abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.HERE'S A TASTE OF WHAT YOU'LL BE DOINGProductionUnderstand and implement procedures to maximize efficiencies and control variances in daily production of product and overall commissary performance
Understand and implement commissary quality control procedures, including standards
Coordinate production schedules to meet customer demands and minimize labor hours
Inspect, troubleshoot, and assess any production or equipment problems
Ensure all products meet Krispy Kreme quality standards
SalesWork with the General Manager to achieve business plan objectives and profitability as set forth in the commissary operating plan and in the established financial goals
Safety and SanitationDemonstrate safety consciousness and promote commissary safety, e.g. shoes, floor cones, etc.
Maintain a high level of commissary sanitation and cleanliness, e.g. cleaning schedules, training, etc.
EquipmentOversee proper upkeep of commissary facility and equipment
PersonnelAssist the General Manager in recruiting, hiring, training, and dispute resolution
Supervise all shift personnel
Build a team of customer-focused employees and foster teamwork
Demonstrate leadership in employee development, including that of Supervisor
Assist in communicating to commissary employees and enforcing all commissary policies, standards, and practices
AccountingAssist General Manager in completing and managing income and expense budgets, profit and loss, etc.
Assist General Manager in completing required corporate reporting documentation, both financial and operational
Manage company resources responsibly including, inventory control
Manage financial duties
Protect company assets
LeadershipCommunicate and model company standards and policies
Implement efficiently and effectively directives from commissary, corporate, and divisional management
Develop and maintain commissary organization to promote efficient operations
Interface with corporate office personnel
YOUR RECIPE FOR SUCCESSHigh school diploma or GED required
Experience with sales, management, production, and customer service
Strong communication, organizational, and leadership skills
Pleasant disposition, sociable, accommodating nature, and enthusiasm
Self-motivation, creativity, and adaptability
Basic computer, telephone, and fax knowledge
Must be available for full time (40+ hours/wk)
Completion of Krispy Kreme sponsored training programs
Post Secondary Education strongly preferred
BENEFITSComprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO and dream days
Company events
Education Reimbursement
Hospital Indemnity Insurance
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kremes over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.Production Manager starting salary is $80,000 per year.
