Customer Service Rep(03630) - 2048 Rockaway Pkwy

Customer Service Rep(03630) - 2048 Rockaway Pkwy

28 Feb 2025
New York, Brooklyn, 11201 Brooklyn USA

Customer Service Rep(03630) - 2048 Rockaway Pkwy

Job Duties for all Team Members.Operate all equipment.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare product.Receive and process telephone orders.Take inventory and complete associated paperwork.Clean equipment and facility approximately daily.TrainingOrientation and training provided on the job.Communication SkillsAbility to comprehend and give correct written instructions.Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator).Must be able to make correct monetary change.Verbal, writing, and telephone skills to take and process orders.Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.Ability to enter orders using a computer keyboard or touch screen.

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  • Job Purpose National Grids Customer Contact Center Representative position is an entry level, union-represented role that offers qualified candidates an opportunity to join a challenging, fast pace environment. Position is responsible for completing the detailed transactions and extensive research, analysis and problem-solving necessary to facilitate a timely and satisfactory response to customer issues and concerns. Due to the essential nature of the services we provide our customers, National Grids Contact Centers hours of operation are 24/7 and accepted applicants will be assigned to work a as needed by the business to support our customer centric objectives.

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