Telecommunication Manager

Telecommunication Manager

14 Mar 2025
New York, Brooklyn, 11201 Brooklyn USA

Telecommunication Manager

Vacancy expired!

Telecommunications Manager

Hybrid, Brooklyn NY

Compensation Range : $80-$90/hour

We are seeking a highly experienced and motivated Telecommunication Manager to join our team. The successful candidate will report directly to the CTO and manage a team of 5+ .

What You'll Do:

  • Lead the Telecommunications team and provide direction in planning, deploying and operating the telecommunications environment
  • Ensure reliable voice calling, voicemail, ACD, and audio conferencing services
  • Manage and oversee five Telecommunications Technicians and organize their daily activities
  • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs
  • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations
  • Manage telecom vendors and maintain an accurate inventory of the voice system equipment and circuits
  • Periodically reconcile telecom bills against active services to ensure proper billing
  • Work with other IT groups and Capital Planning staff to implement the voice portion of new and renovated building projects

Skills / Experience You Will Need:
  • Bachelor's degree in telecommunications, computer systems, or engineering (or equivalent combination of education and experience)
  • 7+ years of experience in planning, installing, and maintaining large, complex voice systems
  • Strong familiarity with Avaya hardware, including VoIP and digital handsets, Navia PBX, and Avaya Aura (Session Manager, System Manager, Call Manager, and ACD systems), Cisco Call Manager.
  • Strong knowledge of vectoring, structured cable systems, and Avaya Aura Messaging or comparable messaging systems
  • Ability to develop CMS reports and real-time monitoring dashboards, coordinate circuit ordering and installation, and provide customized call center and telephony reports
  • Expertise in Avaya SIP Telephony, Siemens, NEC, Call Center Programming, Management, and Reporting, as well as Data Closet buildouts and campus cabling
  • Knowledge of SIP trunking, Call Recording, Call Center Administration, CMS reporting, and Multi-Site Support.
  • Must be available for on-call support after hours and weekends, and able to supervise equipment replacement and circuit upgrades during evenings and weekends.


About Infinity Consulting Solutions

At Infinity Consulting Solutions our mission is to cultivate successful long term relationships with candidates and clients matching the right candidate with the right client. We believe technology cannot replace the real personal relationships we cultivate. We reject the notion that technology alone is the answer to staffing which is why we our successful partnerships rely on collaboration NOT automation. ICS has been providing flexible staffing solutions for over 20 years in Information Technology, Compliance, Accounting / Finance and Corporate Support. Our staffing solutions include Contract, Temp to Perm and Permanent Placement.

ICS is an Equal Opportunity Employer.

W2 employees of ICS are offered comprehensive benefits including health, dental and vision.

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Job Details

  • ID
    JC49470648
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    Infinity Consulting Solutions
  • Date
    2023-03-13
  • Deadline
    2023-05-12
  • Category

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