Job Title: Administrative Assistant
Company: The Rock Underground Music School
Location: Pine Island, NY 10969
Job Type: Part-Time (12-15 hours per week)
Pay Rate: $19 - $23 per hour
Schedule: Afternoon and Evening Hours
Position Summary: The Rock Underground Music School in Pine Island is seeking a detail-oriented and friendly Administrative Assistant to be a key part of our team. You will be the first point of contact for many of our families, managing the school's schedule and billing with professionalism and care. This is a hybrid role, combining in-person and remote work, perfect for someone looking for a flexible part-time schedule.
Key Responsibilities:
Scheduling & Coordination:
o Manage the school's master schedule using our software, MyMusicStaff.
o Schedule trial lessons for new students and manage the onboarding process.
o Assist parents with the online scheduling portal, rebooking lessons, and managing makeup credits.
o Maintain open lesson slots based on instructor availability.
o Manage communications with parents regarding teacher cancellations or snow days.
Billing & Invoicing
o Manage monthly billing and maintain the auto-invoicing system on Stripe.
o Follow up with families to receive delayed tuition payments in a professional manner.
Studio Upkeep
o Help maintain the orderly appearance, design, and cleanliness of the school.
o Ensure the front desk and common areas are tidy and welcoming for students and families.
o Communicate any facility needs to the school's director.
Requirements:
Excellent organizational and time-management skills.
Strong customer service and communication abilities.
Comfortable using scheduling and billing software; experience with MyMusicStaff or Stripe is a plus.
Reliable, professional, and able to work independently.
Must be available to work afternoon and evening hours on 3-4 weekdays.
