Office Administrator / Customer Service

Office Administrator / Customer Service

15 Nov 2024
New York, Hudson valley 00000 Hudson valley USA

Office Administrator / Customer Service

Greenwich Handyman is looking for a highly organized and reliable Office Administrator to join our team. This is a dynamic role that combines office management, customer service, social media content creation, and occasional site visits to support our growing handyman business.

Responsibilities Include:

Answering phone calls and responding to customer inquiries.

Scheduling appointments and coordinating jobs with clients.

Processing invoices and maintaining accurate customer records.

Greeting clients and visitors at our showroom, providing a friendly and professional first impression.

Occasionally visiting job sites to take before-and-after photos of ongoing renovations for marketing and client updates.

Creating and managing engaging social media posts for our business on platforms like Facebook, Instagram, and others.

Qualifications:

Excellent communication and customer service skills.

Strong organizational skills and attention to detail.

Proficient in Microsoft Office (Word, Excel, Outlook) and basic invoicing systems (QuickBooks or similar).

Familiarity with social media platforms and content creation (graphic design experience a plus).

Reliable, punctual, and able to work independently.

Valid driver’s license and comfortable with occasional travel to job sites around the Greenwich area.

Preferred Experience:

Previous administrative or office support experience.

Familiarity with construction or home renovation industries is a plus but not required.

Experience with social media management or digital marketing is a plus.

This is a full-time position, and we offer a positive, team-oriented work environment with room for growth. If you're a motivated self-starter with a passion for helping clients, staying organized, and creating compelling social media content, we would love to hear from you!

How to Apply:

Please send your resume and a brief cover letter outlining your relevant experience to [email address]. We look forward to meeting you!

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