General Manager (GM)
Full job description:
A nationally renowned Hospitality Group is looking for a General Manager to add to their growing team. With new locations on the horizon, we are in search of a highly energetic, organized, friendly, hospitable presence to add to our stellar team.
If you have over (5) years recent restaurant and bar Manager experience, are able to effectively manage a high volume, upscale establishment and are looking to join one of the most premier fasting growing Hospitality Groups in the country with exceptional leadership skills, creative vision, keen business acumen, and the desire to be the best in the industry with future growth opportunities, please apply!
You are required to oversee all operations including hiring, training, promotion, and liquor costs, quality control, and customer experience to achieve revenue goals, maximize profit. Working with our Executive Chef in monitoring and maintaining the integrity of our menu is also a plus!
Position Overview:
The General Manager is responsible for the day-to-day operations of the venue, ensuring an exceptional guest experience while building lasting relationships and maximizing profitability. This role requires a leader who can manage front of the house and work with Chef in back of house seamlessly, create and manage an efficient schedule to blend staff cohesively, maintain high standards of service, and create a vibrant atmosphere that aligns with the brand. The ideal candidate will have a strong background in bar and restaurant management, excellent customer service skills, and the ability to thrive in a fast-paced, high-pressure environment.
Key Responsibilities:
Operational Management: Oversee the daily operations of the venue, including staffing, inventory management, venue maintenance, and customer service.
Staff Management: Recruit, train, and manage a team of bartenders, waitstaff, runners, bussers, and other front of house personnel. Ensure staff adhere to company policies and maintain high levels of professionalism.
Customer Experience: Ensure that all guests receive an exceptional level of service. Address any customer complaints or issues promptly and effectively. Our job is to ensure their satisfaction!
Event Planning: Coordinate and manage special events, theme nights, and VIP parties. Collaborate with marketing and promotions teams to drive attendance and revenue.
Financial Management: Closely monitor and meet all monthly liquor and food percentage costs, and achieve revenue goals. Review Monthly P&L's with ownership, track sales, and implement strategies to increase profitability.
Health & Safety Compliance: Ensure the establishment adheres to all local, state, and federal regulations, including health and safety codes. Obtain license for Suffolk and Nassau Counties. Maintain a safe environment for both guests and staff.
Vendor Relations: Approve all purchases. Manage relationships with suppliers, ensuring the timely delivery of goods and negotiating favorable terms. Oversee AP including managing and negotiating best pricing with all vendors.
Brand Management: Uphold and enhance the establishment’s reputation by maintaining a high standard of service, ambiance, and overall guest experience.
Marketing Collaboration: Work closely with the marketing team to develop and execute promotional strategies to attract and retain guests.
Scheduling Create and manage an efficient schedule to blend staff cohesively,
Qualifications:
Proven experience as a Restaurant/Bar (General) Manager or similar role in a high-end, upscale venue.
Strong leadership and team management skills with the ability to motivate and lead by example.
Excellent customer service and interpersonal skills.
Strong financial acumen with experience managing budgets and financial reporting.
In-depth knowledge of fine dining trends, food and liquor cost percentages, and
customer preferences.
Ability to work late nights, weekends, and holidays as required.
Exceptional problem-solving skills and the ability to handle high-pressure situations.
Knowledge of local, state, and federal health and safety regulations.
Experience in event planning and coordination is a plus
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 (per experience)
