GARDEN SOCIAL BEER GARDEN & KITCHEN GENERAL MANAGER JOB DESCRIPTION
Job Title: General Manager
Location: Garden Social Beer Garden and Kitchen
Address: 1964 Hempstead Turnpike, East Meadow NY
Position Type: Full-Time (50 hours per week, salaried)
Job Description:
The General Manager (GM) of Garden Social Beer Garden and Kitchen is responsible for overseeing all aspects of the restaurant's operations, ensuring a high level of customer satisfaction, and driving profitability. The GM will lead a dynamic team, manage financial performance, and cultivate a positive work environment while maintaining the integrity and vision of Garden Social.
Key Responsibilities:
1. PNL Management
- Manage profit and loss statements, providing monthly inventory and management for Front of House (FOH) and Back of House (BOH).
- Prepare weekly FOH and BOH Cost of Labor reports.
- Work to ideate and present cost savings and revenue growth opportunities
2. Lead Menu Ideation, Creation, and Execution
- Collaborate with the ownership team and culinary staff on menu development, including layout, additions, subtractions, and pricing.
- Ensure timely delivery and implementation of menus.
3. Opening & Closing Responsibilities
- Supervise and ensure employee tasks are completed satisfactorily before tips are distributed.
- Close out POS systems accurately and manage tip sheets.
- Maintain a consistent indoor/outdoor temperature and secure the venue at night.
- Communicate effectively with BOH regarding customer feedback and operational pacing.
- Ensure the floor plan is reset and tables are organized nightly.
- Oversee the acceptance of incoming deliveries and manage kitchen invoices.
- Enforce safety protocols for staff and patrons.
- Ensure outdoor spaces are properly prepared for customer safety.
4. Employee Training
- Conduct daily shift meetings and biannual company-wide staff meetings.
- Implement upselling training, including role-play and contests.
- Ensure staff are knowledgeable about menu items and best practices.
- Manage employee scheduling, breaks, and adherence to policies.
5. Employee Scheduling and Labor Cost Management
- Optimize labor efficiency and send schedules in a timely manner.
- Adjust staffing based on seasonal trends and business needs.
- Maintain labor costs at an average of 29% weekly.
6. Employee Hiring and Firing
- Recruit and hire qualified candidates, enhancing the talent pool.
- Manage training schedules for new hires and oversee their onboarding process.
- Maintain organized employee files and documentation.
- Implement a structured reprimanding process for underperforming employees.
7. Facility Cleanliness
- Ensure all pre- and post-shift cleaning responsibilities are met.
- Oversee the cleanliness of the bar, bathrooms, and dining areas.
- Manage outdoor cleanliness and organization.
8. Event Calendar Management
- Develop and manage the yearly event calendar for marketing and staffing.
- Collaborate with third parties for promotional materials and marketing.
- Brainstorm new events to enhance revenue generation.
- Plan and coordinate special events
9. Liquor/Beer and Sundry Purchasing
- Drive sales of beer and liquor, managing the program effectively.
- Adjust purchasing based on market trends and seasonality.
- Ensure staff are trained on cocktail recipes and customer education.
Qualifications:
- Proven experience as a General Manager or similar managerial roles in the restaurant industry.
- Strong understanding of PNL management, labor cost control, and inventory management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Knowledge of food and beverage operations, including menu development and event planning.
Compensation:
- Salary commensurate with experience.
- Benefits package to be discussed during the interview process.
Application Process:
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience related to the responsibilities of the General Manager position at Garden Social Beer Garden and Kitchen. – Email resumes and cover letter email address listed.
Join us at Garden Social and lead our team to new heights while creating memorable experiences for our guests!
