Busy East End Plumbing and Heating Company is seeking a detail-oriented Administrative Assistant/Service Coordinator Billing Specialist with project or job billing experience to ensure timely, accurate invoicing to our customers!
Essential Duties and Responsibilities for the Billing Specialist will include the following. Other duties may be assigned to meet business needs.
Answering Phones/schedule appointments
Generate customer invoices
Communicate regularly with operations management; review labor and job information
Gather necessary supporting documentation to produce accurate / timely billing
Resolve billing questions with customers as necessary
Monitor costs accumulated in job cost system and ensure invoiced to customer as applicable
Work closely with members of family business and company employees
Additional administrative duties as assigned
Qualifications/Requirements:
Excellent communication skills; verbal and written
Excellent analytical and problem-solving skills
Knowledge Accounting software preferred quick books (service software, will train)
Knowledge of MS Office (Word, Excel, Outlook)
Ability to multi-task; to work under pressure and time sensitive deadlines
Detail orientated and works with a high degree of accuracy
Education/Training/Experience:
Minimum 1-3 years project billing, construction industry or similar a plus
