Customer Service Agent

Customer Service Agent

14 Dec 2024
New York, New york city 00000 New york city USA

Customer Service Agent

We are currently looking for customer service reps that are seeking a full time job.

We have a call center located in new york that provides a 24/7 answering service for different service industries nationwide across the US.

Job Requirements:

- Must speak fluent english (bilingual is a +)

- Must be responsible and be able to arrive at work AND on time on a consistent basis.

- Must have great attention to detail.

- Must have a professional and polite personality

- Computer proficient

- Moderate to excellent typing skills

- Have a strong customer service background (in person or on the phone)

- Must be able to consistently work well with others and in groups. (Team player)

WE HAVE 3 SHIFTS: (Being flexible is a +) Office Hours 24/7

- Morning- 7am to 3pm

- Evenings- 3pm to 11pm

- Overnight- 11pm to 7am

30 minute lunch breaks are paid

Day to Day Operations Include:

- Answering calls to attend to new customers

- Answering calls to attend to existing customers

- Communication with technicians to ensure jobs are being handled correctly.

- Relaying messages both verbally and typed to technicians and customers.

WE OFFER:

-Strong job security

-Steady full-time pay and overtime pay (time and a half)

-The opportunity for growth within the company

-Bonuses

TO APPLY FOR THIS POSITION, https://forms.gle/jayGgmi1yqjciGNbA A TRAINING MANAGER WILL REACH OUT TO YOU AS SOON AS POSSIBLE VIA TEXT MESSAGE. PLEASE MAKE SURE YOUR PHONE NUMBER IN YOUR RESUME IS UP TO DATE.

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