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475 is a rapidly growing North American company which distributes and consults on high performance building components. We are focused on transforming the North American construction market toward low-energy, high-performance building design. We are hiring an entry position for customer service with our centralized HRV/ERV (heat/energy recovery ventilation) product range.
Successful candidates should be motivated, ambitious, and confident about the opportunity to grow the use of high-performance building practices in their region, while enthusiastic about helping grow our company, brand, and influence.
Responsibilities:
● Answering client inquiries.
● Promote the company’s products/services addressing or predicting clients’ objectives.
● Handling administrative duties for the company and its executives and management teams.
● Offering technical product specifications and basic technical support to clients.
● Listening to customers’ needs and advising them on the best products to buy.
● Collaborating with the sales, technical, or operations departments of the company to deliver materials and service to our clients.
● Installation, maintenance, and troubleshooting support which may involve getting hands on.
● Create quotations and estimates, and process orders.
● Prepare and ship mailings with samples, catalogs, data sheets and related information.
● Aid with miscellaneous administrative tasks.
Desired Qualities:
● A degree in one of the following disciplines: architecture, construction, engineering, business development, sales or logistics.
● Strong interest in sustainable construction and high-performance, low-energy building practices, especially Passive House design and construction.
● Experience with Microsoft Office, Google Suite, and Salesforce preferred.
● Proactive with a strong work ethic.
● Interest in learning about mechanical systems and working with tools.
● Ability to work well both independently and as a member of a team. Additional Skills
● Mechanical ventilation experience. Manual J,D,S calculations or HVAC hands on work.
● Other beneficial programs include AutoCad, Revit, WUFI, PHPP, Flixo, Adobe Suite.
● Passive House certification (Designer, Consultant, Tradesperson or Builder) a plus.
● Proficiency in German, Spanish or French.
Job Description: Graduate Engineer / Customer Service Position. Location: Brooklyn, NY Abundant career growth opportunities. Transportation, training, 401k and health insurance benefits offered. Annual compensation $50,000-$80,000 dependent on experience. This position is based at our headquarters in Brooklyn, NY.
