Business Controls Communications Reviewer – Global MarketsNew York, New YorkJob Description:The candidate will join the Global Markets Central Business Controls Team in support of the GM Communications Review Group. This team is responsible for reviewing electronic communications to mitigate the reputational and regulatory risk to Bank of America using keywords and risk-based reviews. The nature of our work means that all team members are exposed to a variety of areas within the bank (e.g., multiple lines of business, Technology, Legal, GCOR, across the BCO organization, etc.). Each teammate is expected to develop key relationships with various stakeholders to increase the team’s sphere of influence and impact.Role Responsibilities include but are not limited to:
Conduct surveillance through the timely review of electronic and voice communications to detect potential violations of applicable laws, regulations or internal policies in support of the line of business supervision responsibilities
Perform end-to-end process for targeted and enhanced E-Comm reviews, including development, management and reporting
Escalate potential violations to relevant stakeholders (supervisors, LOB BCO, LOB GCOR, HR/ER, etc.) for further review and maintain audit trail of escalation through its resolution
Respond to inquiries/requests from various internal partners
Proactively participate in process improvement initiatives and other projects to create more effective and efficient risk mitigation
Required Skills/Experience:
Portuguese fluency
3+ years of experience in the securities industry with knowledge of Global Markets and/or Research areas, including a minimum of 2 years of experience in a Compliance, Legal or Controls related role
Some working knowledge of Compliance laws, rules, regulations, risks and typologies for Global Markets
Well organized and able to manage competing priorities in a dynamic international regulatory environment
Ability to work and communicate with all levels of personnel globally, including senior executives
Excellent communication skills as well as analytical, investigative, and problem-solving skills
Ability to exercise sound judgment and escalate issues appropriately
Must be detail-oriented, self-driven and a team-player
Shift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .
