Corporate Workplace Services Coordinator Location : New York, NY About CognizantCognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve. OverviewAs a core member of our Corporate Workplace Services team, the Coordinator is responsible for delivering workplace and facilities services within a high-volume corporate office location in New York, New York. The Hudson Yards location is the premier corporate office globally for our C-Suite clientele. The office serves a number of executives in residence on a daily basis. The mission of Hudson Yards is to provide our Cognizant executive leadership teams with space to host client meetings, executive briefings and industry networking events in an exciting state of the art yet comfortable, collaborative and inviting environment.Position SummaryThe Coordinator supports daily workplace services, activities and processes, to ensure the office is operating efficiently and meeting all high-quality standards. This position has responsibilities across a multitude of support functions, includingbut not limited to: workplace services and office administration, facilities and maintenance services, physical security program,compliance and audit programs, business continuity and emergency preparedness, vendor management, financial and accounting.We are seeking a dynamic hands-on candidate with the ability to lead, partner and provide solutions for high quality and efficient customer service in a C-Suite clientele, fast-paced, diverse and growing environment.Essential Duties and ResponsibilitiesAdditional duties may be assigned to meet business needs :Responsible for the reception area; may serve as primary or back-up coverage for existing reception services: Answering phones, registering visitors, checking IDs, and guiding guests/clients. Monitor the CWS Hudson Yards mailbox reply and follow-up as neededAssist the site Operations Manager and Facilities Administrator to ensure the location is properly operated and maintained, with a focus on building and occupant safety, workplace services and office administration deliverables,financial performance, location function aesthetics and continued readiness for our C-Suite clientele. Serves as the back-up to the Operations Manager and Facilities Administrator as neededAssist with the development, implementation and enforcement of policies and procedures related to HR, business continuity, facilities services, building safety, physical security, office operationsAssist for ensuring facility financial objectives by assisting with the preparation of the annual budget, planning expenditures, analyzing variances, and reclassifying necessary corrections. Monitor, code and process invoicesPartners directly with Corporate Security to ensure physical security operations program is in complianceEnsure that all requests for services are resolved in a timely and satisfactory manner, with a goal toward exceeding customer expectationsEstablish and maintain relationships with various internal working groups and internal Cognizant departmental contactsImplementation and oversight of vendor services for workplace services and facilities vendors: janitorial, security, firstaid, office supplies, furniture-fixtures-equipment, general repair and maintenanceAssist in the coordination of internal and external EHS ISO audit processes, mock drills, staff trainings, monthly safety meetings, certifications, and complianceAssists with the space occupancy reporting, data gathering and updating the daily global return to office (RTO) dashboardProvide continual evaluation of processes and procedures. Responsible for recommending methods to improve office operations and service for our internal and external clientsCoordinate and schedule, though our EMS platform, meeting and conference rooms, along with equipment and catering needsMember of the core team responsible for the coordinating the board of directors meetings, quarterly earnings calls and monthly executive committee meetings.Inventory control of office and cafe pantry suppliesSort incoming/outgoing mail and coordinate all incoming/outgoing UPS packagesHandle confidential and non-routine information appropriately with on-site operations manager and facilities administratorSupport the on-boarding process for employees, such as seat assignments, creating access and security badges and coordination of desk set-upQualifications:Bachelor's Degree required or equivalentMinimum 2 to 6 years' experience with workplace/office services and facilities management across multiple locations and/or single locations having 300 -1,500 seated staffCredentials such as (IFMA) Facilities Management Professional along with additional relevant certifications or work experience will be considered in lieu of degreeAbility to demonstrate and act upon a thorough understanding of facilities and workplace service operations within a large corporate office environmentAbility to handle multiple demands to set priorities with a high level of attention to detail and complete high quality work in a timely mannerStrong problem-solving skills with the ability to deal with ambiguity in a fast-paced setting.Prior experience/relationships working with property management firms, building inspectors and regulatory auditors,facilities and maintenance vendorsStrategic Thinker - must have a high level of interpersonal skills in order to manage and deliver results for diverse teams and internal functional areas. Position continually requires demonstrated poise, tact and diplomacyExcellent verbal and written communication skills are required. Must have a good command of the English language, oral and writtenAbility to influence, negotiate and collaborate with internal clients and external vendorsMust be proficient in Microsoft Office, including Teams, extensive Excel, accounting/purchasing platforms and webbased applications such as (Ariba)To be successful in this position, the incumbent needs to be punctual, have regular in-office attendance, and be available and visible to our clients. This is not a telecommuting/remote positionAbility to work evening hours for special eventsPhysical Demands: While performing the duties of this job, the employee is frequently required to stand; walk prolonged distances; lift; reach with hands and arms; climb or balance; stoop, kneel and crouch. The employee is occasionally required to sit. Theemployee must frequently lift and/or move up to 50 pounds.Applications will be accepted until December 15, 2024. BenefitsThe annual salary for this position is between $45,000-$66,500 depending on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase PlanDisclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant cultureA person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.Work AuthorizationMust be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Minimum Salary: 31200.00
Maximum Salary: 31200.00
Salary Unit: Yearly
