Description If you love building solid customer relationships and want to work in the growing Media industry, you might be the Customer Service Representative Robert Half is looking for. We could have an excellent career opportunity for you, if you are an articulate and highly-skilled Customer Service Representative. This Customer Service Representative opportunity is located in New York, New York, and is a short-term contract / contract engagement. If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.Your responsibilities in this role
Be a part of business development by by actively cross-selling and referring customers
Field and send out send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Receive and place telephone calls Requirements - Strong Microsoft Office skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
Strong communication and interpersonal skills
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service experience
Comprehensive knowledge of cold calling
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
Basic knowledge in computer software programs and office equipment
Demonstrated experience performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
