Job DescriptionAPPLICANTS MUST BE PERMANENT IN THE SPECIAL OFFICER CIVIL SERVICE TITLE, Driver License Requirement: A driver’s license that is valid in the State of New York is required in order to be promoted.The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. HRA’s Office of Police Operations (OPO) manages approximately 125 uniformed Peace Officers, and more than 450 contracted security guards assigned to HRA’s facilities citywide. OPO’s primary responsibility is to protect the safety of HRA’s employees and clients, as well as their property and the agency’s physical assets. OPO also provide security for special events, construction, and work conducted outside of normal business hours, and emergencies. Special Officers will be responsible for providing a high level of security and safety for staff, customers, and visitors at an assigned HRA location located throughout the five boroughs who has Peace Officer status and arrest powers.Report to the Assistant Deputy Commissioner in Office of Police Operations, the Field Officer Captain is responsible for ensuring a high level of security in a designated geographical area, consisting of several HRA locations, through the direct supervision of Senior Special Officers who are charged with the coordination and monitoring of private contract guards. Each area usually consists of four HRA locations with one Senior Special Officer assigned to each; each area consists of approximately 75 to 100 private contract guards.HRA’s Office of Police Operations is recruiting for one (1) Supervising Special Officer III to function as Field Officer Captain who will:
Provide direction and guidance to Senior Special Officers who are charged with the administration, supervision, coordination, and monitoring of private contract guards assigned to HRA facilities in a specified geographical area, usually consisting of four locations with between 75 and 100 private contract guards in an area.
Supervise, schedule, and evaluate the performance of Senior Special Officers assigned to HRA locations to ensure that security policies are strictly adhered to, and that City/HRA rules and regulations with respect to security are enforced.
Conduct routine on-site inspections of facilities to ensure that Senior Special Officers are properly monitoring private contract guards in accordance with contract specifications, and that locations are secure.
Supervise, review, and ensure that appropriate action is taken on all reports of incidents, infractions, and potentially dangerous situations.
Establish effective relationship with local police precinct in order to ensure effective response and necessary police action when necessary.
Participate with the Assistant Deputy Commissioner in the formulation and implementation of specific goals, objectives, policies, procedures, and measures for effective security at HRA locations.
Prepare reports and make recommendations on all issues, concerns, and complaints by program facility staff regarding the provision of security by private security personnel.
Participate in the development and implementation of training for both Senior Special Officers and private contract guard personnel on the proper discharge of their duties.
Work Location: 375 Pearl Street, New York NY 10038Hours/Schedule: Normal Business HoursQualificationsA four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of fulltime satisfactory experience in the field of law enforcement, protection or security. Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment. For Assignment To Assignment Level II: A. One year of experience as a Supervising Special Officer-Assignment Level I; or B. In addition to meeting the minimum qualification requirements for Assignment Level I above, one year of experience in the field of law enforcement, protection or security in a supervisory capacity. For Assignment to Assignment Level III: A. Two years of experience as a Supervising Special Officer; or B. In addition to meeting the minimum qualification requirements for Assignment Level I above, two additional years of full-time experience in the field of law enforcement, protection or security, at least one year of which must have been in a supervisory or administrative capacity.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
