Front Desk Agent (OVN)

Front Desk Agent (OVN)

20 Sep 2024
New York, New york city 00000 New york city USA

Front Desk Agent (OVN)

Job Number 24164986Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton New York Central Park, 50 Central Park South, New York, New York, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneThe pay range for this position is $40.41 to $42.41 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Related jobs

  • Job Summary

  • Front Desk

    , New york city,

    VETERANS ARE ENCOURAGED TO APPLY

  • Additional Information

  • Req Number 139445

  • How you\'ll help us Keep Climbing (overview & key responsibilities)

  • On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

  • College Board - TechnologyDivision - Digital Assessment PlatformThis is a fully remote role (working in EST)This is a full-time, permanent, salaried positionAbout the TeamThe Digital Assessment team is committed to making higher education accessible to every student through innovative technology, building cutting edge applications to deliver College Board\'s suite of assessments. We are a team of 20, including 15 engineers building web and native platforms, self-organized into three main areas, core web application, native technology, and infrastructure engineering. We are constantly seeking out, experimenting, and harnessing new technologies to build easy-to-use user interfaces, with a singular mission to deliver secure and comprehensive assessments to students across the planet. We regularly collaborate, keeping it light, while pitching and sharing our ideas to help define the future of our applications. We work closely with product owners, architects, user experience, testing centers, students, and external partners to serve our mission. About the Opportunity As a Senior Engineer on the Digital Assessment team, youwill be instrumental in enhancing and maintaining our Bluebook Assessment platform, ensuring its readiness for key digital exam administrations. This role involves delivering critical features, maintaining high standards of security and compliance, and achieving exceptional success rates for exam submissions. Additionally, the Lead Engineer will support the expansion of digital AP subjects and manage operational costs effectively. Your efforts will directly contribute to the smooth and secure delivery of exams, impacting hundreds of thousands of students globally.In this role, you will:Design & Implementation (75%)

Job Details

Jocancy Online Job Portal by jobSearchi.