Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Intelligent Automation Program Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities
Execute and maintain a sustainable and scalable IA program with robust pipeline of opportunities and implementing them within the planned cost and timelines.
Lead end-to-end discovery workshops / business process review meetings to generate opportunities for implementing IA capabilities
Documenting current process pain points and identifying opportunities for automation consisting of RPA, Intelligent Document management, AI/ML solutions, Process mining, BPM
Deep knowledge of Intelligent Automation technologies and how to implement them at scale
Familiarity with major Intelligent Automation vendors (UiPath, WorkFusion, Automation Anywhere, Blue Prism,Appian, Indicoata, Pega, Workato) & Understanding of other automation technologies such as process mining (Celonis), OCR (Abby, Kofax, OpenText) and the Microsoft Power Platform
Drive Discovery workshops and process assessments for Intelligent process automation opportunities (RPA, BPM, AI Solutions) including preparing documentation of solutions
Analyze, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders.
Manage the identification and prioritization of use cases, sustaining a healthy opportunity pipeline
Establish milestones and monitor progress of plans and schedules, identify delivery risks, and drive mitigation strategies and solutions
Mentor/advise colleagues through the automation software lifecycle, providing advice and guidance on best practice and development techniques
Serve as a liaison between the technical and functional teams
Promote and drive adoption of emerging automation technologies across the enterprise
Participate in the CoE Define, Design and Configure project phases to ensure adherence to governance objectives
Support the successful implementation of the solution
Ensure that post implementation benefit realization is captured and reported in accordance with CoE requirements
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team As a part of the US Strategy & Analytics Offering Portfolio, the AI & Data offering provides managed AI, Intelligent Automation, and Data DevOps services across the advise-implement-operate spectrum.Qualifications Required
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
12+ years of experience with Program Management
Demonstrated project management skills and familiarity with Agile and scrum philosophies
Experience with an automation software platform - UiPath, Business Process Management (BPM), Process mining (Celonis) Experience managing multiple tasks and/or projects simultaneously to tight deadlines
Demonstrated experience liaising with stakeholders to elicit requirements
Exceptional leadership, collaboration, interpersonal and communication skills
Advanced analytical and problem-solving skills
Demonstrated understanding of common business practices and process management
Understanding of change management best practices
Strong project management skills with a focus on delivering iterative enhancements
Limited immigration sponsorship may be available
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products
Can operate independently or with minimum supervision
Excellent Written and Communication Skills
Ability to deliver technical demonstrations
For individuals assigned and/or hired to work in California, Colorado, Jersey City, Nevada, New York state, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Jersey City, Nevada, New York state, and Washington state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $168,000 to $184,000.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
