Salesforce Admin Manager at a premier Fortune 500 company

Salesforce Admin Manager at a premier Fortune 500 company

02 Aug 2024
New York, New york city, 10016 New york city USA

Salesforce Admin Manager at a premier Fortune 500 company

Vacancy expired!

The Opportunity
Position can be based in New York, Boston or Chicago and will be a hybrid in office / remote role starting in September.
As Salesforce Admin Manager, you will be heading the newly formed dedicated Salesforce team composed of another system administrator and a Senior Salesforce Developer. This team will lead development and support of the the firm's FinancialForce Professional Services Automation software running on Salesforce.com platform. You will be integral to the implementation of the PSA software before its official release to the firm's colleagues. You will lead future development of the platform in collaboration with ITS colleagues globally. Working closely with the Technical Product Manager and Business Relationship Manager you will chart the imminent and long-term future of the software and the platform.

Key Responsibilities:
  • Manage at least 2 FinancialForce technical resources
  • Chart the team training, growth and performance
  • Delegate workload to the team and ensure timely completion of deliverables
  • Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other point-and-click configuration items
  • Collaborate with vendors, ITS, Finance and Human Capital colleagues globally to support the development the growth of the Salesforce and FinancialForce platforms.
  • Ensure completion of periodic internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations in collaboration with other ITS staff
  • Lead the technical evaluation, scope, and completion of new enhancement and business process requests
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively collaborate with users, stakeholders, and other IT departments to manage the day to day operation of the system
  • Remains responsible for creating and maintaining reports in Salesforce.com and extracting insights for advancing business revenue
  • Lead and be ultimately responsible in resolving user-identified functional and technical issues on the Salesforce platform and FinancialForce PSA software.
  • Be the subject matter expert, recommending enhancements, best practices and new processes to optimize use and adoption of the platform

Skills Required:
  • Minimum of 5+ years of the Salesforce platform administration
  • Multi-year management experience of high performing team
  • Financial Force software experience
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, validation rules, page layouts, record types
  • Strong understanding of permissions and sharing framework and ability to manage complex permission levels via profiles, role hierarchy, sharing settings, and field level security
  • Able to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
  • Creative and analytical thinker with strong problem-solving skills
  • Proven ability to design (i.e. solution options) and implement new processes and facilitate user adoption.
  • Solid understanding of the Salesforce and FinancialForce data model and relationships between objects

Who We Are Looking for:
  • Most importantly, you'll be an experienced Salesforce and FinancialForce administrator with management experience of a high performing team

Some additional Skills that would be nice for you to have:
  • Advanced Salesforce certification
  • Agile development experience

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Job Details

  • ID
    JC17698024
  • State
  • City
  • Job type
    Permanent
  • Salary
    $140,000 - $160,000
  • Hiring Company
    Garrison Associates
  • Date
    2021-07-19
  • Deadline
    2021-09-17
  • Category

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