DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Sales Enablement, Pricing, & Transformation (SPT) team is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering useful insights to architect GCS growth and strengthen the culture of compliance and control.The Senior Analyst, Sales Analytics & Strategic Planning will focus on partnering with the U.S SME Field Sales and Tele Sales organizations. S(he) will be a key thought partner to the Field Sales Leadership team in ensuring broader team’s ability to achieve sustainable profitable growth in a compliant way. The Analyst will also play a key role in identifying, optimizing, and implementing channel integration initiatives across US SME. S(he) will work very closely with several cross-functional partners including Operational Excellence, U.S. SME Commercial Effectiveness & Governance, Finance, SABE and other supporting teams.The ideal candidate has familiarity with GCS sales and account development teams and will coordinate across key partners to ensure there is alignment and collaboration on strategic priorities. S(he) will possess thought leadership, critical thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a hard-working team environment.How will you make an impact in this role?Unleash your analytical skills to define the future of how we serve our customers.
Thought Leadership: Focus on strategic thought leadership, including managing Sales teams portfolio strategy, goal setting methodology, incentive strategy, rules of engagement (ROE), and assess effectiveness against business objectives
Multi-Disciplinary Leadership: Ability to lead multiple and sophisticated work streams independently, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes
Superb Communicator: Ability to drive alignment among stakeholders and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization
Stakeholder Management: Build strong relationships with US SME Field Sales and Tele Sales teams to understand business objectives and challenges in order to become a trusted partner
Strong Analytical Skills: Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have working knowledge of Excel and SQL encompassing data manipulation and financial modeling techniques
Strategic Mentality: Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance
Results Driven: High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change
Outside the Box Thinking: Challenge status quo, innovate, and harbor strong curiosity
Minimum Qualifications
Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges
Strategic Thinking: Ability to adopt a broad perspective and link business strategies to specific initiatives. Excellent analytical and problem-solving skills
Customer Management: Pro-actively anticipate customer needs and deliver on the promise. Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills
Results Oriented: Proven ability to work independently, prioritize tasks, and deliver results in a fast paced and highly matrixed environment.
Pro-activeness: Ability to independently identify new ideas, risks and issues through the course of day to day work without being prompted, and raise to leaders
Data Analytics: Experience with SQL; Ability to extract and organize complex datasets; ability to address performance issues and to manipulate both structured and unstructured data
Communication and Documentation: Advanced knowledge of Microsoft Office Suite (Excel pivots and macros, PowerPoint deck development, Word documentation).
Ability to explain complex topics in a simple, concise manner.
Strong work ethic with a will-to-win attitude!
1 years of relevant work experience
Bachelor's degree in business, quantitative analysis or related fields
Preferred Qualifications
Strong grasp of the Global Commercial Services business and Field Sales / Tele Sales organization
Proficiency in Python, Tableau and other analytical tools
Master's Degree in a quantitative discipline
QualificationsSalary Range: $60,000.00 to $110,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Job: Data Mgmt and AnalyticsPrimary Location: US-New York-New YorkSchedule Full-timeReq ID: 24018125
