DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. American Express Travel provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services.The TeamThe Global Strategic Partnerships and Marketing team at American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.The RoleThe Senior Manager, Hotel Inventory & Connectivity will be responsible for hotel connectivity strategy and management, ensuring an optimized end-to-end distribution process for hotel partners with a focus on Fine Hotels Resorts and The Hotel Collection properties. They will implement these strategies through effective project management and collaboration across key stakeholders. This person will operate with a will-to-win, desire to challenge the status quo, and a focus on doing what’s right for our customers, colleagues and stakeholders.Key Responsibilities:
Collaborate closely with the Hotel Partnerships Team to enable a seamless experience for hotel partners that maximizes hotel partners’ use of their channel management technologies
Oversee all technical and operational aspects of rate, inventory and availability distribution
Create and communicate hotel connectivity strategies to drive operational ease and support growth
Minimum Qualifications:
5 years hotel connectivity experience including familiarity with a variety of Property Management Systems, Central Reservation Systems, channel managers and Global Distribution System (GDS)
Outstanding communication skills with the ability to clearly communicate complex concepts and bring multiple teams and senior leaders along to a final plan
Excellent interpersonal skills with demonstrated experience collaborating cross-functionally
Proven track record of thought leadership and innovation in an unstructured space
Energetic self-starter with strong project management skills, attention to detail, and ability to “get into the weeds”
Change agent and strategic problem solver with an ability to learn quickly, pull in multiple viewpoints, “connect the dots”, and drive results
Capacity to multitask and prioritize between business development and project execution tasks
QualificationsSalary Range: $90,000.00 to $165,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: ProductPrimary Location: US-New York-New YorkOther Locations: US-Florida-Sunrise, US-Arizona-PhoenixSchedule Full-timeReq ID: 24012079
