432141BRJob Title:Senior Product Manager Nordstrom Card – Existing CustomerCompany Overview:Our ValuesAt TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.Making Your Well-being a PriorityA caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Auto req ID:432141BRDepartment Overview:The Product Manager II is responsible for the oversight of execution of existing customer initiatives for the Nordstrom card portfolio including ensuring proper socialization, flawless execution, positive customer experience and regulatory standards are met with each initiative.Country:US TD FootprintJob Requirements:
Bachelor's degree or progressive work experience in addition to experience below
7+ years related experience required
Experience working on existing customer credit cards preferred
Travel may be required
Demonstrated experience and success in product design in a financial/banking environment
Strong communication, problem-solving and decision making skills with ability to effectively communicate with senior managers
Demonstrated ability to build strong collaborative business relationships
Proven ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence change
Demonstrated experience in project management and building project plans and presentations
Proven understanding of product pricing and financial statements
Ability to think both tactically and strategically moving through both fluidly
Demonstrated leadership skills
Must be eligible for employment under regulatory standards applicable to the position.
Hours:40Job Details:
Serves as an expert providing a foundation of knowledge to guide decisions throughout the product definition and launch
Determines effective ways to deliver a complete solution to an identified product problem and looks for ways to fill gaps
Performs objective analysis of potential market opportunities and articulates learning's to quantify the risk, including a financial model
Designs, maintains and enhances the Company's existing and new product line pricing structures, strategies and tactics to meet changing environment, customer preference and revenue targets
Ensures prices and programs comply with Company pricing strategy and constantly monitor profitability and key drivers taking action as necessary to improve results
Develops analytical processes and evaluates pricing data on a daily basis
Implements pricing processes for modeling, volume forecasting and measurement to identify key performance indicators; Develops tools and models that would allow testing of price elasticity.; Works with Research and Risk management to ensure profitability goals, customer needs and that credit decisions optimize risk/rewards
Manages the product management budget for specific products to ensure objectives can be achieved within budget and meets or exceeds profit and loss goals; Identifies changes in expenses and works to manage them to meet revenue goals
Evaluates the presence and relative importance of key product deliverables
Establishes annual business and expense plans for each product and monitors results adjusting the plan to meet the changing environment and budget targets as necessary
Becomes the expert on the financial/banking market and its customer needs
Describes the Company's unique ability to deliver value while differentiating itself from competitive offerings
Ensures continuous growth of self and staff
Leads conversion efforts of products, services, programs and offers of acquired company into overall Company product offerings; May personally lead more complex projects involving necessary key business partners and personnel from acquired company, ensuring smooth transition
Ensures training is designed through the training department and others to educate appropriate staff on re-engineered or new products to support effective introductions of new initiatives
Ensures all products are in compliance and meet all regulatory requirements
Inclusiveness:Our Commitment to Diversity, Equity, and InclusionAt TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.AccommodationIf you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.We look forward to hearing from you!State:Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD FootprintCity:Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, WilmingtonWork Location:4140 Church RoadBusiness Line:TD Bank AMCBJob Category - Primary:Project ManagementJob Category(s):Project ManagementState (Primary):New JerseyState #2:New YorkState #3:FloridaState #4:MassachusettsState #5:PennsylvaniaState #6:South CarolinaState #7:ConnecticutState #8:New HampshireState #9:MaineState #10:VermontCity (Primary):Mount LaurelCity #2:New YorkCity #3:MiamiCity #4:BostonCity #5:PhiladelphiaCity #6:GreenvilleCity #7:FairfieldCity #8:ConcordCity #9:PortlandCity #10:BurlingtonTime Type:Full TimeEmployment Type:RegularJob Searches Match:StatewideState #11:VirginiaState #12:MarylandState #13:DelawareState #14:Rhode IslandState #15:District of ColumbiaState #16:North CarolinaState #17:GeorgiaCity#11:ViennaCity #12:Baltimore CityCity #13:WilmingtonCity #14:ProvidenceCity #15:WashingtonCity #16:CharlotteCity #17:AtlantaPay Range:$108,160 - $175,760 annuallyFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
