Senior Project Manager (Digital Media)

Senior Project Manager (Digital Media)

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Title: Senior Project Manager (Digital Media)
NYC Parks helps bring together people from all over our great city. From the iconic Central Park to neighborhood playgrounds, we own and operate some of the most exemplary green spaces in the world. At NYC Parks, our mission is to plan resilient and sustainable parks, public spaces, and recreational amenities, build a park system for the present and future generations, and care for parks and public spaces.
Under NYC Parks' Communications office, the Digital Media division develops the official Parks website, custom content management systems, partner websites, and the agency's email newsletter system. As part of this work, the Digital team is responsible for designing and building custom web applications for high-profile public-facing Mayoral, City Council, and agency projects. You will be joining a small agile team of developers and designers and working closely with content producers to support the creation of compelling and dynamic web experiences for over 8 million unique visitors to the Parks website each year, as well as critical content management systems used daily by hundreds of staff and partners.
NYC Parks offers innovation, leadership, the satisfaction of public service and a place to grow and develop your career. Full-time employees are also eligible for a wide variety of City benefits and perks.

Health Care Coverage - We offer a wide variety of health care plans to meet the needs of you and your family.

Pension - Upon retirement, qualified members of the City's generous pension program receive a guaranteed salary and health benefits for the rest of their lives.

Professional Development - We offer numerous training programs, leadership development opportunities, and career coaching services, while encouraging employees to attend approved off-site trainings and seminars.

Perks - Our employees are eligible for discounts on some of the top attractions in the city, and all employees receive free membership to our recreation centers.

MAJOR RESPONSIBILITIES

• Under direction, with latitude for independent initiative and judgment, coordinate multiple web application development projects of varying scale and complexity.
• Formally intake and document new project requests, change requests, and user-reported system bugs, by using project and task management tools.
• Work with project stakeholders, technical staff, and management to interpret goals, analyze business processes and develop detailed project requirements.
• Identify project obstacles, suggest solutions and establish consensus to continually move projects to completion.
• Collaborate with management to determine project priorities and schedules.
• Organize project tasks and issues and keep them up to date to help manage both internal and stakeholder expectations.
• Provide quality assurance for projects and system support, including internal testing, draft user guides, user acceptance testing, training, as well as basic system administration and troubleshooting.
• Administer and utilize Digital Media's content management systems to make and facilitate updates to the Parks website and web applications.
• Collaborate with various City agencies and vendors to ensure timely task completion and overall project success.
• Assist in managing project budgets and contracts and participate in the procurement process.

QUALIFICATION REQUIREMENTS

A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the areas(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or,

An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the areas required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or,

A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the position and a specialization in a relevant technology, process, methodology and/or domain; or,

Education and/or experience which is equivalent to “1”, “2”, or “3” above.

This position is exempt from NYC residency requirements.

PREFERRED SKILLS/QUALIFICATIONS

Experience managing public-facing web application

Familiarity with web design, web technologies, usability standards and their practical

Strong background in requirements gathering and documentation, user story and issue tracking using systems such as Jira, Trello and Confluence.

Excellent writing, analytical, organizational, communication and time management

Experience coordinating internal system testing and user acceptance

Certification in project management (PMP, Agile Scrum, ).

Salary:

$85,000 - $92,000 plus excellent benefits
Work Location: Arsenal, Manhattan
Apply by 5/26/2023
References will be required upon request.
THE CITY OF NEW YORK IS AN INCLUSIVE EQUAL OPPORTUNITY EMPLOYER COMMITTED TO RECRUITING AND RETAINING A DIVERSE WORKFORCE AND PROVIDING A WORK ENVIRONMENT THAT IS FREE FROM DISCRIMINATION AND HARASSMENT BASED UPON ANY LEGALLY PROTECTED STATUS OR PROTECTED CHARACTERISTIC, INCLUDING BUT NOT LIMITED TO AN INDIVIDUAL'S SEX, RACE, COLOR, ETHNICITY, NATIONAL ORIGIN, AGE, RELIGION, DISABILITY, SEXUAL ORIENTATION, VETERAN STATUS, GENDER IDENTITY, OR PREGNANCY.
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