Vacancy expired!
Requirements\Qualifications:
· Bachelor’s degree in Computer Science, Engineering or a related field.
· Minimum of 3 year of experience in a customer support or service desk role required.
· Demonstrate a general knowledge of operating systems and application software to provide a high-level support.
· Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
· Experience supporting Windows10, Office365, iPhones/iPads, printers, and Active Directory.
· Experience supporting desktops, laptops, printers, phones (basic) and audio video conferencing systems.
· Excellent oral and written communication skills.
· Ability to work with or without direct supervision.
