Position Title: Program Supervisor - Part TimeDepartment: Family & Youth Peer Support ServicesReports to: Alliance CoordinatorLocation: On-site/Flexible HybridSchedule: 17.5-21 hours per week, Monday - Friday, 9am to 5pm, flexible to Saturdays Pay Range: $29.12-30.22/hour Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Overview:Vibrant’s Family & Youth Peer Support Services on Staten Island has an opening for a hybrid, part-time Program Supervisor. The Program Supervisor will lead a small but committed team to support parents and caregivers of young adults experiencing emotional and behavioral difficulties. With experience as a Family Peer Advocate, the Program Supervisor will provide supervision and training to ensure that the one-to-one support, parenting classes and workshops, and other resources offered are tailored to individual family needs. In this collaborative environment, the Program Supervisor will promote a culture of wellness within the team and model a strong commitment to excellence. Duties/Responsibilities:Provide administrative supervision and provide training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA)Oversee the referral and case assignment process.Review and monitor all information being reported in the electronic health record/data system.Compiling data for and assisting with completion of monthly Levels of Service reports.Representation of Vibrant borough alliance at various meetings.Partnering with the Data Analyst to gather and report upon operational data.Conduct evaluation/performance appraisals for all staff members on an annual basis.Maintain consistent staff schedules in order to assure appropriate coverage for all program functions.Build and maintain relationships with external partners, and referral sourcesAssist and accompany peer advocates on home, office, and community visits and provide coverage where necessary.Assist in guiding quality assurance efforts. Required Qualifications:5-7 years of experience as a Family Peer Advocate Expertise navigating the children’s mental health and other child-serving systemsAbility to direct and supervise a program and its staffAbility to gather data and submit reportsProficiency in Microsoft Office products (Word, Excel, PowerPoint)High School diploma or equivalentBilingual and bicultural candidates are encouraged to applyCandidates possessing exceptional skill but not all of the qualifications are also encouraged to applyPhysical Requirements:Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephoneAbility to work collaboratively with staff, program participants, service providers and other stakeholdersAbility to remain calm and composed under stressAbility to respond to telephones and other auditory stimulationAbility to evaluate/interpret information and make independent judgment/decisionsExcellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks’ vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who come from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. \"Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address\".
