Cafe Supervisor/ Floor Manager (New York, NY)

Cafe Supervisor/ Floor Manager (New York, NY)

06 Feb 2019

Cafe Supervisor/ Floor Manager (New York, NY)

Vacancy expired!

Maison Kayser USA is an Artisanal French Bakery and Cafe which originated in Paris, France by Chef Eric Kayser.

In August 2012, the first Maison Kayser opened in the United States, on the Upper East Side in New York. Immediately celebrated by the customers and the press as having the best baguette of NY (New York Magazine 2013), Eric Kayser has since opened 10 bakeries in Manhattan, to meet the demand of its customers in different neighborhoods. In addition to having an artisanal French bakery retail shop, all Maison Kayser locations in NYC feature a French style sit-down café, that offer a wide selection of Eric's favorite savory prepared dishes.Â

Quality and Passion are at the heart of Maison Kayser, and you will lead a team with your professionalism, passion for our product, and quality driven leadership style. in conjunction with employees in the management team, you will be responsible for supporting daily operations. You are responsible for opening and closing process, interacting with all guests, basic Q&A, creating a positive atmosphere, and restaurant floor set up.


Check in with employees to confirm attendance and making sure all employees are prepared to begin shifts

Welcome new hires and introducing new employees to everyone in the store

Support GM & AGM with daily and weekly tasks by providing assistance to all employees

Train new and promoted employees to provide maximum support required

Assign breaks for all employees

Support GM to deliver any company wide communication to all employees

Provide feedback and be a liaison between field trainers

Work with management team to control labor cost by increasing efficiency and sales in the store

Address concerns with employees not following policies and inform GM or AGM to manage them

Be a witness to disciplinary action when necessary

Learn and understand all company policies and provide suitable advice to employees

Desired Skills & Experience:

Ability to support the GM, AGM, and all employees in the store

Open availability required

1-3 years of experience in handling various shifts with customer facing environment

A passion for food and restaurant operations and a desire to make an impact on customer and business

Ability to adapt and succeed in a fast paced environment

You must apply online on our career site to be considered. Please follow the link below and complete our online application at our Maison Kayser website:

*Maison Kayser is an Equal Opportunity Employer*

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