Modern Love is a vegan comfort food restaurant in Williamsburg based on the recipes of chef and cookbook author Isa Chandra Moskowitz. We are looking for a FOH manager that is great with people, understands small business and has a passion for vegan food.
Before the job description stuff, a little history. We have been in business for 8 years. Before the pandemic we were completely dine-in with a little delivery here and there. During the pandemic we developed a strong delivery audience and it's kind of stayed that way, with a large percentage of sales being to-go. So we definitely have busy in-house nights. But we need someone with plenty of experience dealing with the delivery side of things as well.
So long story short, we are a small restaurant with a solid staff, still navigating this changed restaurant world. We are looking for someone who gets that and is along for the ride.
Responsibilities include:
Hiring, training and scheduling FOH staff
Ensuring that service flows smoothly
Customer service in-house and via phone
Working with kitchen to ensure quality and consistency of food
Keeping all FOH checklists up-to-date
Beer and wine ordering, overseeing the bar
Keeping online and in-house menus up-to-date
Overseeing the upkeep of FOH, making sure plants are looking great, cleaning checklists are getting done and everything looks amaze
Hosting a few nights a week
Assisting with social media
Ordering FOH supplies as needed
Communicating with the chef/owner
Helping the kitchen with bagging to-go items
Helping kitchen with dessert plating
Tech requirements:
Working knowledge of delivery platforms - Doordash, Grubhub etc
Knowledge of online ordering platforms, we are currently using Square but may change that
Keeping online menus up-to-date
Proficient Mac skills
General web savviness (google docs, Yelp)
Social media knowledge is a plus, a good eye for photos is helpful
We use Slack to communicate and Homebase for scheduling, knowledge of similar apps is helpful
OpenTable or other reservation software
Requirements:
2 years experience in any managerial FOH position
Overall positive attitude and ability to keep cool under pressure
NYC Food handler’s license or willingness to obtain one
Pay is negotiable. We are willing to turn this into a salaried position if it seems like a good fit.
Thanks and we can't wait to hear from you!
