TREDICI restaurant group is looking for experienced hosts and hostesses. If you have a passion for providing excellent customer service and creating a welcoming atmosphere for guests, we would love to hear from you. Apply now to join our award winning team
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Provide accurate wait time estimates to guests
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth dining experience for guests
- Handle guest complaints or concerns with empathy and professionalism
- Assist with other guest service duties as needed
Experience:
- Previous experience in hospitality or customer service preferred
- Familiarity with POS or similar restaurant management software is a plus
- Excellent phone etiquette and communication skills
