Store manager: $6000 to $8000 per month
Job Summary:
The store manager is responsible for leading all team members in the efficient and profitable operation. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules.
Store Operations:
Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates.
Facilitates on-going training and development of current staff.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment.
Service:
Is the Role Model for outstanding service and “owner” of the service initiative at his/her store.
Pro-active in solving customer problems and satisfying customers in various situations.
Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet the Company’s service standards.
Maintains high cleanliness standards consistently
Product:
Ensure maintaining the highest food standards
Training & Development:
Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicate.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly.
