Poppy's is a hospitality brand with a mission to create simple, seasonal, beautiful + approachable food. We believe that the highest quality food + service does not need to feel formal or unattainable. We believe in supporting local farmers, eating with our eyes + nourishing our community. Using the highest quality ingredients + professional service standards, Poppy’s has grown to include a community focused cafe + market, a catering company + an intimate event venue. Poppy’s is a woman-owned business founded in Cobble Hill, Brooklyn.
We are currently hiring for a part time Barista + full time Shift Leader position 5 days per week for our newest location within our Pastry Commissary, Poppy’s Outpost!
This location will be window service only and serve Coffee + Pastries. At times this could be a one person at a time shift and on weekend days we will have two people on staff.
We are looking for someone with a great team attitude and interest in pastry production to help the pastry team in moments of down time. However this positions focus is on running the Outpost window service.
REQUIREMENTS
● NYC Food Handlers Certification or willingness to obtain this within the the first few months of working
● Commitment of working 5 days per week
● Must have open availability + work weekends
● Ability to organize + lead a team of about 8 people
● Ability to adapt and switch gears to attend to priorities of the day
● Admin work + ordering responsibilities
● Great Barista skills + familiar with operating espresso machines
● Positive attitude + great sense of urgency
● Interest in food + hospitality
● Must have high attention to detail
● Great time management skills
● Team focused + ability to work in a dynamic fast paced work environment
● Handles high volume with ease
● Must be able + comfortable lifting up to 25lbs
GENERAL RESPONSIBILITIES
● Provide excellent customer service
● Setting high standards + leading by example
● Working alongside the Cafe Floor Manager + GM for leadership mentorship + priority
task management
● Maintaining cleanliness by Poppy’s + NYC DOH standards
● Remaining informed + up-to-date on our brand identity + offerings to act as a great brand ambassador
● Guide, support + educate employees to ensure that they’re acting as great brand ambassadors
● Training new staff members + developing a strong cohesion of your team to ensure that staff are set up for success + the business always operates at it fullest potential
● Motivating staff members + keeping up positive team morale
● Maintaining inventory + ordering as necessary
● Communicating with the GM + other members of management about retail + food
product pars
● Checking contents of catering orders + ensuring that they’re picked up in a timely
manner
● Reporting any customer feedback or issues that arise during the shift to the GM
● Navigating employee requests + issues with the assistance of the GM
● Working behind the counter + maintaining the retail floor (pastry case, service bar,
outside seating area, retail shelves, cold cases)
● Maintaining + updating online ordering
● Accounting for waste
COMPENSATION + BENEFITS
● $16 - $20/hr (depending on experience) Plus Generous Tips
● NYC Sick
● 50% Off on Poppy’s Food
● 25% Off on Retail
● Accrued Paid Time Off
● Health Insurance
● Commuter Benefits
● 401K
● Great Staff Meal + Endless Coffee!
