Reservationist Maitre D Resy Specialist

Reservationist Maitre D Resy Specialist

16 Sep 2024
New York, New york city 00000 New york city USA

Reservationist Maitre D Resy Specialist

About Us:

We are a busy restaurant located in the heart of Gravesend, Brooklyn, focused on providing exceptional dining experiences to our guests. We are seeking a dedicated and skilled individual to handle bookings and phone inquiries with professionalism and care.

Job Description:

We’re looking for a Reservations and Customer Service Coordinator to manage all bookings, customer inquiries, and phone calls. The ideal candidate will be highly proficient in using Resy, have excellent communication and interpersonal skills, and be able to work efficiently both remotely and on-site as needed.

Responsibilities:

Manage all reservation bookings through Resy

Answer phone calls and emails in a timely and professional manner

Provide excellent customer service and respond to guest inquiries

Coordinate with restaurant management on guest needs and bookings

Ensure that all reservations are accurately recorded and confirmed

Qualifications:

Experience with Resy or similar reservation systems

Strong communication and organizational skills

Ability to work remotely with flexible hours (some on-site work if needed)

Customer service experience, preferably in hospitality or restaurants

Ability to handle multiple tasks efficiently

Benefits:

Flexible working arrangement (remote or on-site)

Competitive pay

Opportunity to work in a dynamic restaurant environment

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