Key responsibilities
Visitor and customer service: Greet and welcome visitors, provide information, and direct guests to the correct person or office. Handle inquiries and resolve complaints or issues as they arise.
Communication: Answer and route phone calls promptly and professionally. Respond to emails and other correspondence.
Administrative support: Schedule meetings and manage calendars. File documents, perform data entry, and operate office equipment like fax machines and printers.
Office management: Maintain a clean and organized reception area. Manage incoming and outgoing mail and packages. Monitor and order office supplies.
Security: Follow security procedures, such as monitoring visitor logs and issuing badges.
Required skills and qualifications
Communication: Excellent verbal and written communication skills.
Technical: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
Organizational: Strong organizational and multitasking abilities with attention to detail.
Professional: A professional attitude, appearance, and customer service orientation.
