Key Responsibilities:
Lease Renewals:
o Prepare and track lease renewal documents.
o Coordinate and follow up with tenants regarding upcoming lease expirations.
o Ensure all renewals are completed accurately and on time.
Insurance Claims & Renewals:
o Assist in filing insurance claims and gathering necessary documentation.
o Monitor and track insurance policy expiration dates.
o Manage and facilitate the renewal process to maintain continuous coverage.
Tenant Communication & Coordination:
o Communicate directly with tenants regarding lease renewals and insurance-related matters.
o Must be prompt with emails — responding quickly and professionally to incoming inquiries.
o Send reminders, follow-ups, and lease/insurance documentation as needed.
Administrative Support:
o Maintain organized digital records for leases, insurance documents, and communications.
o Assist the property management team with general administrative duties.
Excel & Ledger Management:
o Maintain and update tenant ledgers.
o Send ledger reports to tenants on request or on a scheduled basis.
o Use Microsoft Excel for data entry, tracking, and basic reporting (formulas, filters, etc.).
Qualifications:
Previous experience in property management or administrative support (preferred).
Proficiency in Microsoft Excel (required).
Strong written communication skills and professional email etiquette.
