We're looking for someone with laser-sharp precision to join our Operations department. This person enjoys technical problem-solving and technology integration to speed up the sales and lead nurturing processes. The ideal person not only knows how to adapt to the rapidly-changing conventions and improvements to the CRM processes, but can also communicate enrollment issues to the salespeople appropriately and follow-up on resolutions with urgency.
ABOUT US
Smarter Energy is a green energy consulting agency dedicated to helping businesses integrate sustainable energy solutions and in doing that saving them money, as well. For over 12 years, we have been assisting companies in adopting green energy practices, from solar panel installations to state-funded programs that provide access to solar energy without the need for installations. Join our team, and together, we can make a positive impact on the environment and create a sustainable future. To learn more about us, visit our website: https://smarterenergyservices.com/
RESPONSIBILITIES
As the Tech & Sales Support Coordinator, your primary responsibility will be to ensure the sales team has the support they need to thrive. You will be involved in a variety of tasks, including:
- Utilizing Excel functions to analyze and organize large datasets
- Proofreading and submitting multiple contracts, in a fast-paced setting
- Improving our sales and performance reporting in HubSpot
- Communicating and tracking enrollment issues with salespeople
- Finding ways to employ workflows and automations to save time, money, removing human error
- Discover new solutions for optimizing the CRM to streamline the submission process
- Setting up sales computers with software, browser extensions, creating email accounts, logins in the training portal, and assigning leads in the CRM
- Performing occasional edits in the Adobe suite
- Managing office supplies and maintaining budgets
- Cultivating and maintaining relationships with our energy supplier partners
QUALIFICATIONS
- Strong attention to detail and accuracy in handling technical tasks
- Proficient troubleshooting abilities and computer skills
- Excellent organizational and multitasking capabilities
- Prior experience in managing CRM systems is an advantage (we use HubSpot)
- Familiarity with Photoshop and Excel functions is a plus
- A positive attitude and ability to contribute to a collaborative office culture
BENEFITS
At Smarter Energy, we value our employees and strive to provide a positive and inclusive work environment. In addition to being part of a dynamic team dedicated to making a difference, you'll also have access to:
- Health insurance coverage
- Dental benefits
- Paid time off for personal and vacation days
- Holiday Pay
JOIN OUR TEAM
If you are enthusiastic about renewable energy solutions and supporting a sales team to achieve their goals, we invite you to apply for the position of Tech & Sales Support Coordinator at Smarter Energy. Join us in our mission to drive sustainability and make a lasting impact on the world. Don't miss out on this exciting opportunity – apply now!
EQUAL OPPORTUNITY EMPLOYER
Smarter Energy Services is an equal opportunity employer committed to creating an inclusive and diverse workplace. We value and celebrate individuality, and we foster an environment free from discrimination and harassment. Our team believes in upholding core values that promote equality and respect for all. Join us in building a workplace that is welcoming, safe, and empowering for everyone.
HOW TO APPLY
To apply for this position, please submit your resume and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for the Tech & Sales Support Coordinator role. We are eager to hear from you and look forward to reviewing your application.
Note: This is a part-time role at 25 hours per week with the opportunity to go full-time. Candidates must be able to commute to Dumbo, Brooklyn with a flexible work schedule between the hours of 9a-5p, M-F.
