At Deel we build a new world of work together, We're a fast-moving, globally-distributed team on a mission to create a new world of work. Deel helps tens of thousands of companies expand globally with unmatched speed, flexibility and compliance. With our all-in-one Global People Platform that simplifies the way you onboard, offboard, and everything else in between.
If you are professional, detail-oriented, and able to overcome obstacles while maintaining a positive attitude, our hiring team offers remote opportunities to Call Center Customer Service opportunity, Data Entry Clerk, Office Manager, Recruiting Coordinator and many more. This may be just what you’re looking for.
Deel is built to scale with organizations of all sizes, from small teams to enterprises of thousands. We have the functionality you need, streamline HR for your global team, or pay all types of workers anywhere with consolidated payroll—Deel does it all with full compliance.
We are hiring in OPERATIONS ( Call Center Representative, Administrative Assistant, Data Entry Clerk, Recruiting Coordinator, Appointment Scheduler, Truck Driver and Office Manager ) to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
We need:
- Positive attitude towards providing excellent customer service and support
- Strong time management and decision making skills.
- Adaptability and accountability.
- Excellent communication skills (verbal and written)
- Able to maintain a focused, professional environment
- Able to maintain confidentiality and secure sensitive information
- Quiet place to work from home
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Ensure customer satisfaction and provide professional customer support.
- Available to work 20 hours per week
- Above 18 years old
Role Description:
- Daily customer interaction directly through phone, email and text communication
- To ensure high-quality customer service, you will maintain customer records and data in a professional manner and maintain product knowledge
- Responding to customer inquiries
- Occasional administrative/technicalsupport
