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Openings for short and mid length projects
Are You Good At Solving Computer Problems?
Are
you the person that friends and family come to for help with their tech
problems? Are you a verbal person, who finds it easy to understand other
people, talk to them, and help them?
Hudson Software, a premier technical support
provider located in Elmsford, NY, (Westchester County) is looking for talented
and enthusiastic people for a contract in April and May.
We will start interviewing immediately. This
contract will last from the week of April 8nd through May 24th.Â
We will need some candidates for the entire duration of the contract. Remarkable candidates may be offered future or extended work.
We will train you in the specifics, but you must
be smart, understand computers well and have excellent communication skills,
both oral and written. You also must have great empathy skills, giving
customers caring and helpful support.
Please note that you will be required to
participate in various screening exams as part of the interviewing process.
Our focus on customer service and exceptional support separates us from larger,
cheaper call centers based overseas. For more information about us, please
visit www.hudsonsoft.com.
Please email us your resume and cover letter to jobs@hudsonsoft.com.
In addition, please also follow the directions
below to leave us a voicemail message right away so we can hear how you sound
on the phone. Be sure to follow the
directions below. Remember, we are looking for people who can speak clearly
and professionally. You will be speaking to our client's customers, and we only
want the best communicators.
Call the following number (914-909-1103) and record a voice mail message when you are prompted to at the beep. You have three minutes for the voicemail.
Here is the information we need you to include in your voice mail:
First, please tell us your name and the email address you used to send us your resume.
Let us know where you live and how you will get to work.
Tell us what experience you have had using software. We are looking for people with more experience than just the typical computer user. Tell us how you handled an unfamiliar or difficult problem with a computer.
Please send us your resume and cover letter to jobs@hudsonsoft.com.
Extra attention will be given to candidates who send us a cover letter showing us that they actually read this posting. Use your cover letter to show off your communication skills; resumes without cover letters receive minimal attention. Tell us why you will do well at customer support and how you have helped people with computers in the past. We will pay attention. Communication skills are an important part of the job.
