ROLE SUMMARYPfizer's Biopharma, Patient and Centre for Digital Innovation (BPC) team are responsible for the creation, configuration, launch, and support of all externally facing digital (web, mobile, omni-channel, & device) products, platforms, services, and experiences, servicing all external customer types at Pfizer.In addition, they are accountable for our Marketing Technology (Martech) stack inclusive of Digital Platforms, Digital Channel Enablement, Content Integration, and Marketing/Marketer Tools and for driving Digital Enablement within Pfizer.Within this team, Engineering Leadership is a critical element of the team composition.The Director, Principal Engineer - Marketing Technology Solutions role is a leadership role that ensures the engineering standards and principles that underpin our Digital operating model are applied and refined.This role is a key technical and people leader position within the Martech Platforms team which will be responsible for providing expert guidance and direction in the design, development, and implementation of complex Marketing Technology systems and solutions.This role plays a pivotal role in defining architectural standards, ensuring global scalability, and designing technical roadmaps.The role will ensure reliability and performance of systems, while also mentoring and coaching other engineers to foster their professional development.Collaborating closely with other key cross-functional teams, they help translate business requirements into technical solutions, drive innovation through research and experimentation, and resolve intricate technical challenges with their problem-solving skills.With a blend of technical expertise, leadership, and strategic vision, principal engineers drive technical excellence, innovation, and success within the Pfizer Digital.The commercial effectiveness of the solutions delivered in this role are equally as important as the standard of the engineering we use to build the solutions.This role will be a key influencer in the design of marketing technology solutions for Pfizer.ROLE RESPONSIBILITIESTypically, this role consists of leading one or more teams of engineers to deliver and implement technical solutions, following your design approach to meet your assigned program objectives and KPIs. You will also collaborate closely and often with Chief Marketing Office (CMO) Leads, Digital Leads, and Product Owners, to ensure that technical decisions and their implementation align with broader strategic priorities.You represent engineering in program and stakeholder meetings, as such you'll need to be able to think on your feet: provide consultation, identify risks based on a variety of factors, and rely on your past experiences to identify potential solutions and develop ballpark estimates.In many situations you will be working with technology that is new to Pfizer and requires you to learn quickly, be able to read and understand documentation, and architect robust and scalable solutions that align with our business objectives.Using influence more than authority, you will lead teams of engineers on the implementation of the solution. Individual members of the team are responsible for delivering on their commitments, but the team supports each other. The team pride themselves on the quality of their code, our delivery practices and breadth of our test coverage. You will be expected to document your work.Key responsibilities for a Principal Engineer are listed below:Technical Leadership
Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.
Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.
Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.
Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.
Build a team able to manage change. Take appropriate risks to achieve the desired results, balancing risks to stability and current norms versus the need for constant change, improvement, and simplification.
Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.
Cross-Team Collaboration
Act as a translator between business stakeholders and technical engineers, to ensure that technical, security and privacy considerations are represented in strategic discussions and business objectives are being met by our solutions.
Align objectives, dependencies, and schedules across multiple teams to keep teams unblocked, and to ensure seamless projects execution.
Collaborate with other Principal Engineers, and through the Principal Engineers Forum, to share best practices, quality standards, address improvement areas, and ensure effective communication of information.
Collaborate with security teams to monitor vulnerabilities, implement defenses, and ensure compliance with security best practices.
Collaborate with digital operations and support to ensure smooth BAU operations.
Excellence by Design
Continuously discover, define, architect, deliver, and enable solutions that support program OKRs.
Offer deep technical expertise, providing insights and guidance, ensuring solutions are secure, compliant, scalable, maintainable, and efficient.
Advocate for the adoption of best practices, new technologies, automation, and continuous improvement initiatives in both technical and privacy domains.
Foster a DevOps model of success by building a culture of shared responsibilities and transparency leading to higher quality and quicker delivery of outcomes.
Stay updated on emerging technologies, industry trends, and best practices, and apply this knowledge to improve engineering processes and drive innovation within the organization.
Ensure that privacy and security are an integral part of the system design, not merely layered on.
Coaching & Mentorship
Participate in or lead code reviews, where applicable.
Provide technical guidance and mentorship to junior and mid-level engineers, facilitate knowledge sharing and taking an active role in supporting the development of the wider team and their careers. Foster a culture of excellence, innovation, and continuous learning within the engineering team.
Act on Developer Experience (DX) survey findings and feedback from the engineering team members, to drive continuous improvement initiatives to increase the "Ease of Delivery" of the team.
Incident Management & Recovery
Lead or assist in the response to security incidents, ensuring rapid containment, mitigation, and recovery.
Lead troubleshooting during operational outages, guiding the team to diagnose and resolve issues quickly.
Work towards system resilience and implement post-mortem analyses to identify root causes and prevent future incidents.
Ensure that solutions are designed with data privacy considerations from the outset.
BASIC QUALIFICATIONS
Bachelor's or Master's degree in computer science, Engineering, or a related field.
Minimum of 10 years' experience with increasing responsibility delivering digital solutions, products, and services.
Extensive experience in software engineering, with a focus on leading complex projects.
Deep technical expertise from a well-documented background as a senior-level engineer.
Strong problem-solving and analytical abilities, with a keen attention to detail.
A broad technical knowledge of digital pharmaceutical sciences platforms and best practices across both user interfaces and back-end systems, as a "jack of all trades".
Proven technical leadership skills, mentorship, with the ability to motivate and inspire team members and fellow engineers towards achieving common goals.
Exceptional interpersonal skills, with the ability to communicate effectively in a matrix environment with geographically distributed resources, and establish strong partnerships with senior non-technical stakeholders, with a talent to explain complex topics simply.
Ability to influence and work with cross-functional teams to deliver complex projects in accordance with broader strategies.
Deep understanding of software development methodologies and best practices for implementing principles of privacy & security 'by design'.
Understanding of the implications, regulations, and best practices of data handling in the pharmaceutical industry.
Understanding of the DevSecOps best practices that should be in place, driving an "Everything as Code instead of paperwork" mentality.
Familiarity with the multiple policies, standards, systems, and organizations within the pharmaceutical industry, to minimize risk of challenges or duplication in implementation.
PREFERRED QUALIFICATIONS
Professional certifications in engineering leadership are a plus.
Demonstrable experience operating in a DevOps environment.
Proven capability handling large scale, enterprise software delivery in a global 24/7 environment.
Global Technology Leadership experience
Ability to work with others in a constructive and collaborative manner & influence others outside of the immediate span of control.
Pharmaceutical Industry Experience.
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTSTravel is a key part of this role. Expectations around travel will vary but you will need to be able to travel globally.Our business is a 7x24x365 endeavor. This role may on occasion require physical or virtual participation on a weekend, holiday, or after normal business hoursLast Date to Apply for Job: 5/13/2024The annual base salary for this position ranges from $161,600.00 to $269,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.Relocation assistance may be available based on business needs and/or eligibility.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.Information & Business Tech#LI-PFE
