Global Accounts Platform SpecialistNew York City,New York,United StatesSoftware and ServicesAt Apple, we work every day to create products that enrich people’s lives. Our Ad Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in the App Store, Apple News, and Apple TV. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. Launched in 2016, Apple Advertising is an easy, efficient and fast-growing platform for app discovery. Apple Ads is becoming the app promotion platform of choice for iOS developers. Apple is a place where extraordinary people gravitate in order to do their best work. If you are excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Apple is redefining advertising on mobile devices while reaching hundreds of millions of iPhone and iPad users around the world. Through Apple Advertising, advertisers and publishers get access to the most engaged consumers in the market. We’re looking for a Platform Specialist with demonstrated success to join the Global Accounts team in our Ad Platforms business.DescriptionThe Platform Specialist team is essential to the business success, combining their abilities of analyzing data, optimizing accounts and articulating this in clear and simple terms with clients directly. With a focus on driving client growth and delivering best-in-class customer service, you'll have a hands-on, client-facing account management role with direct and agency customers with the Global Enterprise Accounts team. The Platform Specialist is responsible and accountable for owning, growing and developing our key, strategic accounts in-person, over video conference, and over-the-phone. You will own and grow a book of business through making recommendations to clients on how to best optimize their campaigns to hit their business goals, while also forging long-term partnerships both in person with travel and virtually. You will work closely with Client Partners who act as our frontline business sales team. You will also partner closely with cross functional teams such as marketing, product and measurement, delivering back market sentiment on our products. You will be part of an inclusive and open team culture, with results focused behaviors that ensure the business hits its revenue and customer satisfaction targets.Minimum Qualifications
5-7+ years experience in performance advertising campaign management
3+ years experience using a self-serve type platform preferred.
Solid understanding of performance advertising, the mobile and app market and a passion for the ever-changing digital space.
Key QualificationsPreferred Qualifications
Ability to think strategically about complex issues and develop recommendations and action plans.
Passionate about working across teams, driving a culture of collaboration and shared success.
Superb communication and presentation skills - in-person with travel, on video conference, and over-the-phone. Ability to listen effectively, socialize ideas across functions and articulate business visions both internally and externally. Having a solid background and knowledge of Keynote is preferred.
Identify and develop data analysis and recommendations that align with customer goals. Quantify high-impact opportunities with clear recommendations to pitch and upsell to customers. Demonstrating analytical skills are critical for this role, including an in-depth knowledge of Excel.
Educate clients on Apple’s solutions and provide consultative support on their media, measurement, and creative strategy to grow existing partnerships.
Ability to focus on details and trends, combined with the skills to react fast and ensure delivery of best-in-class customer service for advertisers.
Extremely professional, maintains a positive attitude and is passionate about working across teams, driving a culture of collaboration and shared success.
Ability to work across multiple time-zones by upholding good communication skills.
Education & ExperienceAdditional RequirementsPay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $118,456 and $224,900, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf)
Apple FooterApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
