Customer Service Representative (CSR)

Customer Service Representative (CSR)

16 Oct 2025
New York, Rochester, 14602 Rochester USA

Customer Service Representative (CSR)

We are an active independent insurance agency looking for an energetic person that is interested in supporting us. Previous experience and a current P&C license is a plus but we are willing to train the right team member in licensure. You should be professional, well spoken, eager/fast learner, have work both tasks and projects skills, and have basic office computer skills (such as MS Word, Excel, etc.) and able to learn insurance agency management system. The right person will complete training with various insurance companies (such as Erie Insurance, Farmers Insurance, Progressive, etc.)

A background in Customer Service or Sales will be helpful.

Please be dependable, trustworthy, coachable, pleasant, energetic. If you are motivated to move forward, email a resume along with at least 3 references (independent). You should be able to pass a background check and drug test if requested. This is a full time position with at least 35 hours a week. We will have an initial phone interview, complete an additional application, followed by an interview in person.

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