Quality Assurance Manager

Quality Assurance Manager

14 Mar 2024
New York, Rochester, 14602 Rochester USA

Quality Assurance Manager

Pfisterer North America is the US subsidiary of a 100-year-old family-owned company based in Germany that is a global leader in electrical connection technology and high voltage insulation. We are professional, agile and our goal is to offer a supportive culture and competitive pay & benefits. We are introducing several new product lines to North America as part of our global expansion, and are seeking several additions to our veteran team.

POSITION SUMMARY:

Responsible for PFISTERER North America, Inc. Quality Assurance and Environmental, Health and Safety and serve as the Quality Management Representative. Responsible for monitoring inspection and testing of incoming, in-process and finished products. Recommend necessary corrective actions to ensure conformity with quality and testing specifications and standards. Be management’s conscience.

ESSENTIAL DUTIES AND REPONSIBILITIES:

1. Quality Management System control and maintenance, including ISO 9001, ISO 14001 and ISO 45001.

2. File and track certifications associated with the aforementioned ISO’s.

3. Track customer feedback, classify issues raised, root cause analysis, propose remedial actions to reduce customer complaints.

4. Monitor the inspection and testing of production and experimental units.

5. Monitor the inspection and testing of all components used in production.

6. Oversee specialized employee training.

7. Ensure compliance with applicable environmental laws.

8. Lead the Health & Safety Committee, and ensure full compliance with all applicable OSHA and other health and safety regulations; file and track any associated certifications.

9. With the support of product engineering, maintain accurate product routings and product structures.

10. Maintain accurate actual and estimated production standards.

11. Perform internal and participate in external audits, as applicable.

12. Prepare and administer departmental budget.

13. Liaise with corporate QA/QM as local representative.

14. Other duties as assigned by the President.

ESSENTIAL QUALIFICATIONS/EXPERIENCE:

1. BA degree in Quality Engineering or equivalent. Associates degree in quality or related field is acceptable depending on experience.

2. Minimum of 5 years experience in a combination of Quality/Industrial Engineering preferred

3. Experience with environmental, health and safety regulations and applying them in an industrial environment.

4. Writing skills for; project reports, work instructions, policies and procedures.

5. Computer skills for; statistical analysis, reports, and record keeping.

6. Understand and are able to apply statistical techniques.

7. Understand sampling plans for use in inspection.

8. Internal and external quality audit skills.

9. Meeting and time management skills.

10. Ability to travel internationally

OTHER RECOMMENDED QUALIFICATIONS/EXPERIENCE:

1. Certified lead assessor for ISO 9001 Quality Management System.

2. Facilitator/team training.

3. Statistical Process Control techniques.

4. Equipment calibration techniques.

5. ASQ certification.

6. Evaluation of product loss data.

7. Thorough knowledge of product specifications, i.e.; ANSI, IEC, IEEE and EEMAC.

8. Vendor evaluation.

PHYSICAL DEMANDS

1. Ability to lift up to 50 pounds unassisted.

2. Standing, bending, lifting and sitting throughout the day

3. Fast paced enviornment, occasionally

BENEFITS

401k

401k match

Health insurance

Health savings account

Dental insurance

Vision insurance

Life insurance

Paid time off

PNA, Inc. is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. PNA will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

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