Vacancy expired!
Regus is a co-working facility. We provide private offices, meeting & conference rooms, co-working spaces, lounge memberships, day offices, and virtual offices.
Job Purpose:
The Community Associate, in conjunction with the rest of the center team, plays a key role in delivering an exceptional professional and friendly service to all business center customers, visitors, and prospective clients.
Key Areas of Responsibility:
First point of contact for new and existing customers and visitors, therefore providing an exceptional impression and excellent customer service
Responsible for the day-to-day running of the center and providing services including:
Opening and closing the center
Center email, handling incoming calls
Managing meeting room booking system
Preparing offices for move-in/move-outs such as cleaning and maintenance tickets
Responsible for maintaining and troubleshooting basic IT and telecom technical issues such as ports, slow internet,
etc.
Resetting meeting rooms to accommodate bookings and center readiness
Administrative tasks delivering/filing/forwarding mail, sending packages, printing stamps or labels, ordering stock,
making copies, scanning, etc.
Demonstrate ownership of the center to ensure the center is "show ready" at all times
Ensure continual upkeep and standards of business center to include offices, meeting rooms, and common areas
Contributes to the overall revenue of the center by identifying opportunities to promote Regus products and services, and charging for things such as admin services, meeting room time, coffee, etc.
Management and upkeep of USPS forms for virtual office clients
Duties may vary depending on center needs
Key Skills and Experience
Exceptional customer service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
Effective and professional communication skills (written and oral)
Solid organizational skills, including the ability to prioritize and multi-task in a demanding environment
Competencies:
High school graduate or equivalent
Ability to build and maintain strong working relationships
Embraces change
Takes ownership and uses initiative
Good communication
Team player
Resilient
To Apply:
Please go to Indeed and create an account
Search for Regus in Rochester, NY
Respond to posting titled "Community Associate - NY, Rochester - Downtown - Clinton Square"
Select "Apply Now" to be taken to the company's website for the official application!
Thanks for your interest. Serious replies only.
