Superior Medical Consultants has openings in our Clerical Department. Please note that remote work is not an option. The office is located in Webster, New York 14580. We are seeking either two part-time staff members (20+ hours per week) or one full-time staff member (40 hours per week).
Job Responsibilities:
- Answering phones and emails, scheduling and confirming appointments, and entering customer data into specific company systems or software.
- Retrieving, processing, and routing medical records to doctors.
- Providing historical reference using reference emails, records retrieval systems, and other software.
- Organizing workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments.
- Playing a crucial role in maintaining customer confidence, protecting operations, and ensuring all information is HIPAA compliant.
- Using office equipment following manufacturer instructions and established procedures.
Work Hours and Benefits for qualifying positions may include;
Health care (excluding dental and vision), 401K benefits, vacation/sick PTO, potential bi-annual bonuses, and potential profit-sharing. It is important to work 30+ hours regularly to attain benefits.
Office hours are 8 am to 5 pm, Monday through Friday. Please note that this is an in-office position, and remote work is not an option. The benefits may include
Qualifications/Skills:
- Customer service
- Organizational skills
- Time management skills
- Professionalism and confidentiality
- Computer knowledge, typing, Excel, Microsoft Office, and data entry skills are beneficial.
- Verbal and written communication
Education, Experience, and Licensing Requirements:
- High school diploma, GED, or equivalent
- Previous clerical and customer service experience preferred.
