Invoice Specialist and Data Analysts (billing, invoicing, data entry) (Rochester)

Invoice Specialist and Data Analysts (billing, invoicing, data entry) (Rochester)

13 Jul 2020

Invoice Specialist and Data Analysts (billing, invoicing, data entry) (Rochester)

Calero-MDSL is hiring for Invoice Specialists and Expense Analysts.

We are currently working remotely due to COVID, but will ideally go back into the offices around the fall.

Invoice Specialist -

Job Description

Essential Duties and Responsibilities:

-Receive mail and prepare for electronic scanning

-Download electronic invoice images

-Preparation of client’s telecom invoices for processing (manual/master feed process)

-Validate accuracy of download process

-Monitor client invoices to ensure expected invoices are received and loaded monthly [track, order, and obtain -missing invoices]

-Interact with internal staff and client as required, including vendors

-Maintain the highest quality customer service and promote a positive attitude

Knowledge, Skills and Abilities:

-High school diploma or GED required

-Working knowledge of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and/or AP financial systems

-Ability to work in a team environment - Team Player mentality

-Effective communication skills; oral and written

-Detail oriented

-Ability to learn and have a working knowledge of company's software application

-Must be able to multi task, prioritize, manage work load and deliver results

-1 year minimum of previous customer service experience and clerical experience

Expense Analyst

Job Summary:

The Expense Data Analyst role provides our customers with a full view of their vendor services, enabling them to make better decisions on their day-to-day operations. This includes evaluating invoices, assisting in managing their inventory and data usage as required by specific customer agreements.

Calero-MDSL Expense Analysts:

· Love recommending business process enhancements for large enterprise companies

· Enjoy interacting with customers and solving their challenges

· Pay attention to details and aren’t afraid to innovate when processes can be improved

Duties and Responsibilities of the Job:

· Analyzes contracts, inventories, and invoice details to identify cost savings

· Reviews and evaluates records & reports for accuracy

· Escalates and works with a wide range of vendors to resolve reporting and billing discrepancies

· Assists in responding to client escalations and complaints

· Collaborates with internal team and client to provide analysis of savings and utilization for negotiation with carriers

· Ties inventory information to invoice billing details to show full view of inventory

· Delivers inventory project results for client completion sign-off

Education and Experience:

· BA/BS degree (Finance, Business, Mathematics or IT preferred), or equivalent combination of education and experience

· 2-5 years’ experience in data analysis billing, finance, engineering or consulting is required

· Demonstrated track record of success in a fast-paced environment

· Experience in direct client interaction is required

· Intermediate Excel skills are preferred

· Experience in a software industry necessary; telecommunications or networking industry a plus, but not required

· Strong communication styles and techniques: ability to communicate across the product development team and with business stakeholders

· Strong analysis and negotiation skills, ability to identify and resolve missing details

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