Scheduling Appointments: They schedule and confirm transportation for patients to and from medical appointments.
Coordinating with Providers: They communicate with healthcare providers to ensure timely and accurate transportation services.
Route Planning: They plan and optimize routes for drivers to ensure efficient and timely transportation.
Monitoring Services: They monitor the status of transportation services and address any issues or delays that arise.
Customer Service: They provide excellent customer service to patients, addressing their questions and concerns.
Record Keeping: They maintain accurate records of transportation schedules, patient information, and service logs.
Compliance: They ensure that all transportation services comply with relevant regulations and standards.