Description Olivia Quinlan from Robert Half is hiring for an IT Manager in Syracuse, New York. The selected candidate will be responsible for spearheading IT operations, ensuring the delivery and maintenance of reliable, high-performing, and secure IT capabilities that are in line with current and future business needs. Responsibilities:
Lead and oversee a team of IT vendors to guarantee top-notch service delivery, ensuring compliance with financial and contract obligations.
Collaborate with implementation partners, subject matter experts, and business leaders to create scalable solutions that meet the company's expanding needs.
Continuously improve IT operations by initiating enhancement efforts, identifying, and prioritizing key areas for development. Supervise upgrades to the company's ERP and MRP systems.
Actively participate in gathering requirements, designing, configuring, and testing solutions.
Provide critical technical direction to establish and implement IT standards, systems, and capabilities, working in sync with the leadership team and business stakeholders.
Foster high engagement within the IT Operations team, setting and tracking individual performance objectives.
Support the IT Operations team in creating and executing tailored development plans.
Manage and improve the company's database, CRM, and EO/IR systems, performing regular audits to maintain data accuracy.
Handle IT project planning, including cloud operations and Microsoft Office 365 configuration and administration.
Oversee IT security management and disaster recovery strategies, ensuring data protection and operational continuity.
Requirements
7+ years of experience managing the IT infrastructure of a company
Experience with End User Services Versatile in Service Desk, Office 365 Experience with Access Management services
Proficiency in Auditing, Computer Hardware, and Configuration Management is required
Proficiency in IT Security Management, Information Security Management IT Project Management is a must
Familiarity with MRP ERP System, MRP Inventory, MRP System
Experience in Service Delivery Management, Patches, Computer Security
Proven expertise in Budget Management, Disaster Recovery Plan, Disaster Recovery
Business Continuity, and Disaster Recovery is essential
Experience in Cloud Operations, Cloud Administration
Business Intelligence, Business Strategy and Reporting Tools (BIRT) is necessary
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
