Employment Type:Full timeShift:Day ShiftDescription:Duties will include coordinating incoming referrals including securing records and images for consultations, scheduling office appointments and imaging studies, answering phones.Monday - Friday Days104 Union AveSuite 1001 @MOCSyracuse, New YorkMEDICAL ASSISTANTJOB SUMMARY : Implement, support, and maintain the mission of St. Joseph’s Physicians, To deliver quality, accessible healthcare with compassion and service excellence. Perform administrative and certain clinical duties under the direction of physician or other health care provider.ESSENTIAL DUTIES AND RESPONSIBILITIES :
Possess knowledge of medical terminology, office procedures, and insurance requirements.
Responsible for the organization and maintenance of patient medical records and equipment.
Responsible for accurately and legibly documenting information within patient medical records on the EMR, as well as paper documentation.
Conduct pre-visit planning by reviewing and updating patient charts prior to appointment, review recent test results and correspondence and anticipate necessary services pre practice and provider protocol.
Confer with provider regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit.
Prepare patients for examination and treatment by escorting them from the waiting area to the exam room and interviewing the patient, recording medical history, confirming purpose of visit, and taking vital signs.
Provide timely communication with patients, make inquiries, execute follow-up tasks, and help to integrate information into care plans.
Assist with scheduling tests and treatment, pre-certify patient for hospital care and/ or procedures, and process referrals to other providers.
Assist providers and nurses with medical and office procedures to include blood draws, EKGs, minor procedures, and rooming of patients within scope of practice.
Follow provider orders to schedule referrals, diagnostic tests, lab tests, appointments, etc.
Prepare, clean, and maintain exam room, treatment room, clinical supplies, and equipment
Maintain a safe, clean, and neat environment.
Responsible for successful and timely completion of work.
Readily assists others upon completion of assigned duties.
Demonstrate ability to manage priorities and balance workload.
Demonstrate competency in computer data entry.
Arrive in the designated work area at the assigned time in appropriate attire prepared to work.
Demonstrate adaptability and accept change in a positive manner.
Responsible for keeping up to date on corporate communications such as email and internal network such as the Pulse, SJEN, etc.
Cooperate and help the organization meet its clinical goals.
Understand and adheres to all departmental policies and procedures.
Participate in population management activities as directed by practice.
Responsible for completing and maintain all required training relative to job function .
Exemplify a strong adherence to the professional code of conduct.
Maintains a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients.
Follow all policies and procedures mandated by St. Joseph’s Physicians and governing bodies regarding HIPAA and OSHA.
Abide by the policies and procedures set forth in the St. Joseph’s Physicians employee handbook, as well as department policies and procedures.
Perform duties and assist providers as part of the practice care team. Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care.
Participate in quality improvement initiatives as part of the practice care team.
Ensure job functions align with office policies and procedures and patient-centered medical home standards.
Perform other duties and responsibilities as required or requested.
KNOWLEDGE, SKILLS AND ABILITIES:
Respectful, clear communication
Proper charting, documentation, and maintenance of patient’s medical records
Ability to work well under pressure and within tight timelines
Ability to multitask and adapt to shifting priorities
Maintain high degree of discretion when dealing with confidential information
Self-motivated
Detail oriented
Provide quality, patient-centered care
EDUCATION AND EXPERIENCE:Preferred Qualifications
Graduate of a Medical Assistant Training Program
Holds National Medical Assistant Certification: CMA, CCMA, RMA
Minimum Qualifications (required to sit for the CMA exam within 90 days and successfully pass)
High School Diploma or equivalency
At least 10 months’ work and/or clinical training experience in the healthcare field
Proficient in obtaining manual vital signs
Experience using an electronic health record system
Commitment to confidentiality and respect
Ability to obtain and record patient data including but not limited to: prior health history, family history, allergies, current medications, current complaints, health screening questionnaires
Knowledge of basic anatomy and medical terminology
Experience assisting physicians, nurses, or other healthcare providers in performing clinical tasks and procedures
Ability to provide patients with information related to their health and wellness
PHYSICAL DEMANDS:
Light work – standing, walking, sitting, bending, twisting, squatting, and reaching. Some lifting required.
WORK ENVIRONMENT AND HAZARDS:
Category I – Duties performed routinely requires exposure to blood, body fluid and tissue.
Pay Range: $18.50 - $26.85Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
