About Chai Pani:
Chai Pani is slang in India for going out for a cup of tea, a tasty bite, a snack, or “a little something.” For us, it means groundbreaking, fun, and delicious Indian street food, paired with a passion for making people happy and building connections through good food and compassionate hospitality.
Chai Pani Asheville is a James Beard Award recipient for Outstanding Restaurant (2022). We’re proud of how far we’ve come and we’re looking ahead at the next part of our journey. If this sounds like a journey you want to take with us - providing extraordinary hospitality andchanging the perception of Indian cuisine in America -we're currently accepting applications for Hosts/Floor Support! Pay is weekly with an average rate of $22/hr - $27/hr.
About this role:This will be a combination position that will be dually trained as a Host and Floor Support. The primary focus for Hosts is setting the stage for an exceptional dining experience with every guest that comes through the door. This includes engaging in friendly conversation when seating guests, managing the wait list during high volume to accurately set guest expectations, and sharing genuine gratitude and thanks as they leave. Our hosts also support the rest of the front of house staff as needs arise, contributing to a smooth flow service. Floor Support assists the serving team, ensuring that service keeps flowing smoothly. This includes running food, bussing and resetting tables, and assisting with sidework. While a vital support position, this is not a background role. Floor support are part of the hospitality experience and interact with guests, contributing to a seamless and mindblasting service experience. Weekly pay includes a $13/hour rate plus a generous tip-share program.
Responsibilities:
Be warm, friendly, and accommodating - providing exceptional service and hospitality for all guests
Deliver food and drinks to tables with warmth and care
Maintain the cleanliness of the dining room during service
Support FOH team members by assisting with running sidework (silverware/glassware polishing, bar backing, spot sweeping) and by providing water to customers, answering questions, and pre-bussing tables
Act as a liaison between customers and management
Always go the extra distance for the comfort and happiness of our customers
Accurately estimate wait times, seeking managerial guidance as needed
Create a welcoming environment by maintaining cleanliness and organization of the host stand and FOH area
Requirements:
Operate in a highly organized and collaborative manner
Provide customers with MIND BLASTING hospitality
Be a reliable and supportive team player
Ability to take direction from peers and managers
Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude
Preserve and embrace company culture of compassion, integrity, generosity, and respect
Benefits:
Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
Company paid life insurance (full and part-time team members)
Tip-share program
Flexible work schedules
Paid sick days
Free shift meals
Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
Cash advance program
Opportunity to apply to annual staff trip to India after 1 year of employment
Giving back is at the heart of Chai Pani's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope you’ll join our team and be a difference-maker too.
Apply to job here:Show Job
