Customer Service Position

Customer Service Position

25 Oct 2024
North Carolina, Asheville, 28801 Asheville USA

Customer Service Position

Asheville T-Shirt Company is hiring! Willing to train!

We are looking to add a new sales/ customer service individual to our line-up of amazing staff. This is a full time, year-round position in our new Arden location. Must be a garment savvy, detail oriented, smart, energetic, hard-working individual to join our crew of T-shirt professionals. The position requires self-discipline, focus, and the ability to multi- task throughout the day. Willing to train the right individual a positive attitude, love for people, and a keen attention for detail is an absolute must!

Core Functions

-Meet and follow up with walk in customers, answer phone calls and reply to emails from customers about products, services and pricing.

- Quote jobs to customers and process orders

- Input sales and production information into our business management software

- Deliver excellent customer service and support that inspires repeat visits and expands our customer base.

- Continually develop your product knowledge to find the best suited product for the customer’s needs.

Preferred Skills

- Experience in embroidered/screen printed apparel sales, retail sales and customer service experience a plus.

- Ability to communicate effectively (oral and written). Clear communication and interpersonal skills with the ability to effectively relate to a customer

- Ability to multi task and be open to a diverse set of daily tasks and responsibilities

- Excellent customer service skill set Prior successful sales experience & product knowledge is a plus

- Ability to thrive in a team environment

- Computer skills with the ability and openness to learn new software programs as needed

- Self-Motivated to have the ability to work independently (after training) with little or no direct supervision

- Enthusiasm about the products you sell

Requirements:

- Able to work a full-time

- Able to pass a background check

Qualified candidates will be notified for an interview. Hiring immediately!

Please send resume and letter of interest to CL link above.

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